Simple Lightbox & Divi theme

  • Resolved marmop

    (@marmop)


    4 years, 1 month ago

    I have installed the simple lightbox on my website that is built with the Divi theme. It is working just fine but I’m running into one last issue. The simple lightbox only works when I turn on the “open in lightbox” feature in my divi module. What then happens is that fist the Divi lightbox option is opened, and right after, it opens the simple lightbox. When I turn off the lightbox option int he Divi module, the simple lightbox does not work anymore. Is this a knwon problem en if so, what can I do to resolve it? My website is currently in maintenance mode so I cant share the page but will be happy to share login details if needed.

    Thanks so much!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Archetyped

    (@archetyped)

    Hi, are the images still linked when Divi’s “open in lightbox” option is disabled?

    Without links, there is nothing for visitors to click on to launch the lightbox. If links are not added when the above option is disabled, you may need to add links to the images in a different way.

    If the images are still linked with the above option disabled, then further investigation would be necessary. Unfortunately, as a paid theme, I cannot test the theme directly, so please provide a link to a page that exhibits the issue you are experiencing once the site is available, and I would be glad to take a closer look.

    Plugin Author Archetyped

    (@archetyped)

    This ticket has been closed due to inactivity. If you are still experiencing an issue with SLB, please provide the previously-requested details and I would be glad to reopen the ticket and take a look.

Viewing 2 replies - 1 through 2 (of 2 total)
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