simple social icons are blank

Hey,

same Problem here icons are blank too

https://www.to-europe.com (icons are in the footer)

Same question: How do i fix it?
Thank you

@jmserwach Your icons are displaying for me (https://d.pr/i/1jmWT ), but I did notice you’re using the W3 Total Cache plugin with a CDN (Amazon Cloudfront), which can cause issues after plugin updates. Purging the cache and CDN using the W3 Total Cache plugin options is a good first step to try.

@laubuster Your icons are also showing for me (https://d.pr/i/18qvW ). If you’re still having issues, clearing your Minify plugin cache and any other WordPress caches should resolve the issue for you.

@ Nick Cernis – I am happy that you see the icons. I do not see them. I cleared all caches. And the problem is nor solved. Any idea what I can do?
Thank you!

I’m also getting blank and foreign characters for the social buttons in the footer area of https://davisevents.ie

It’s not a CDN or cache issue either as I’ve replicated the site on my local WAMP dev environment with the same issues. Here’s a screenshot from my local copy
https://screencast.com/t/mi3kEv9T

I’ve also tried installing the dev version from SVN with no joy

I’m having the same issue as everyone else.
My browser cache has been cleared, and I’m not running any caching plug ins.
Looked great before the update.

https://meandorla.co.uk

I had multiple clients message me today about their social media icons disappearing.
They do not all have the same plugins.

Here are a couple sites for reference:

https://howtomakealife.com
https://hudsonandemily.com

EDIT:
I figured out the bug. IF you have any sort of repositioning or rearranging PHP in your theme they will disappear until you delete that.

I do have a client (hudsonandemily.com) that wanted the simple social icons in the specific order I had them before. IS there any way I will eventually be able to implement the rearranging php again? Or is there something I need to change in it to get it to work again?

Any help? My site looks kind of silly right now…

@aranell The Simple Social Icons plugin does not appear to be active on your site right now, but it looks as though your theme overrides the new font that the plugin uses. You can find this code in the theme’s stylesheet:

.simple-social-icons ul li a {
	display: inline-block;
	box-sizing: content-box;
	width: 1em;
	border: 2px solid #333;
	font-family: "ssi-icomoon";
	font-weight: normal;
	font-style: normal;
	font-variant: normal;
	-webkit-font-smoothing: antialiased;
	-moz-osx-font-smoothing: grayscale;
	line-height: 1em;
	text-align: center;
	text-decoration: none;
	text-transform: none;
	speak: none;
}

And change the font-family: "fontello"; line to read font-family: "ssi-icomoon";.

If your theme reorders or modifies the icons in your functions.php file using the ‘simple_social_default_glyphs’ filter, you will also need to update the icon glyph codes using this as a reference: https://github.com/copyblogger/simple-social-icons/blob/develop/simple-social-icons.php#L100

If you’re unsure about changing these things, it would be worth contacting the theme developer for help, and point them to this thread: https://stnsvn.com/support-policy/

@amgrove You can still reorder the icons; you just need to use the new glyph codes: https://github.com/copyblogger/simple-social-icons/blob/develop/simple-social-icons.php#L100

@developerwil It looks like a plugin or some custom code is altering the icon output on your site; some of your icons are using a font that’s unrelated to Simple Social Icons: https://d.pr/i/15vGG. Looking in custom theme and plugin files for the ‘simple_social_default_glyphs’ and ‘simple_social_default_profiles’ filters would be a good place to start in debugging this.

@laubuster Sorry to hear that you’re still not seeing the icons in your footer. For me they’re appearing in every browser I’ve tested. (Chrome, Firefox, iOS, IE9, IE10.) What browser and OS are you using? Have you tried other machines? As I can see the icons, this sounds like it could be browser or network -cache related.

Thanks Nick, I’ll try what you suggest.
The plug in is active in both my sidebar and footer – it’s showing as blank squares.