Simultaneous coupons doesnt apply

  • Resolved mbtocalli

    (@mbtocalli)


    1 year, 11 months ago

    I have 2 coupons:
    COUPON1: gives 10% discount if you bought more than 10 units of products from category A or B
    COUPON2: gives 20% discount if you bought more than 50 units of products from category A or B

    If I bought 11 units of products from category A it applies COUPON1
    If I bought 51 units of products from category A it applies COUPON2
    But if I bought 11 units of products from category A and 51 products from category B, it doesn’t apply any coupon.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @mbtocalli,

    Greetings from WebToffee support.

    To help us better understand the issue, please share the screenshots of the coupon edit pages (all tabs) of Coupon 1 and Coupon 2.

    Thread Starter mbtocalli

    (@mbtocalli)

    here are the screenshots for the 2 first options. The other tabs has no changes in the options.

    Coupon 1
    https://ibb.co/DCNS4Qy
    https://ibb.co/5Wh3P4N

    Coupon 2
    https://ibb.co/xhqNnYT
    https://ibb.co/HYcyjGz

    • This reply was modified 1 year, 11 months ago by mbtocalli.
    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @mbtocalli,

    Thanks for sharing the screenshots.

    It seems like you have added only one category in the Category restriction tables of the Coupon 1 & Coupon 2.

    As per your configuration, coupon 1 can be applied if there are 12 to 47 products from the Aromatizador textil category. And coupon 2 can be applied if the cart contains 48 to 99 products from the same category.

    Is this the result you were trying to achieve?

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @mbtocalli,

    We haven’t heard back from you. Since this thread has been inactive for a while, we are marking it as resolved. You may start a new thread mentioning this one if you still need any assistance.

Viewing 4 replies - 1 through 4 (of 4 total)
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