Sinc comment users?

Hey @agneslesagegmailcom ??

Actually WP Fusion doesn’t sync blog post commenters to Brevo… since there’s no opportunity for them to opt-in to receive marketing, we felt like it didn’t make sense to include it as a feature.

Is it possible you’re using another plugin that does that? Maybe Brevo’s plugin? https://www.ads-software.com/plugins/mailin/

The full version of WP Fusion does have the ability to add an existing subscriber to a list if they leave a review on a WooCommerce product… we sometimes use that to send automated thank-yous for people who leave reviews, but that only works on products and only if the customer is already registered and in Brevo ??

Thanks for your prompt response!

Yep, then it must be Brevo plugin… I asked them.

I tested and left Brevo plugin because it seems, without it, I would not record the webpages that a known user visits. Is that right?

WPFusion is just regat, anyhow

Best regards, Agnes

Actually WP Fusion can do this as well. Just enable Enable Site Tracking in the settings and add your Client Key. We have a tutorial at https://wpfusion.com/documentation/tutorials/site-tracking-scripts/#brevo ??

Indeeed! I saw that as well before, but somehow was not sure it had all the same functions, ie following Woo sales as well as web page views in Brevo.
I am with WPFusion version 3.42.5, and although Brevo says the tracker works, the Woo sales and page views do not show up inn my tests (they do with brevo plugin though).
So I updgraded to version 3.43.19, but it broke my templates with some incompatibility with WPBakery (I have an old version 6.10.0 and various related stuff which I can not update for now).
So now I reverted to WPFusion earlier version and will keep Brevo plugin until I can update and test everything.

• This reply was modified 7 months, 1 week ago by Agnes.

Hey Agnes,

We’ll check into the incompatibility issue with the old WPBakery versions, thanks for the heads up ??

If you’re logged in to the site, the tracking activity will be shown on the subscriber record for your own user account. So if I’m logged in as [email protected], I’d see the tracking activity on that person’s subscriber record. I’ve just tested and confirmed that’s working on my site https://i.wpfusion.com/sGsl9fkL

The tracking does record page views, but neither our implementation or Brevo’s tracks actual WooCommerce sales. We have an addon plugin that does track that data, but it has to be installed in addition to WP Fusion: https://wpfusion.com/documentation/ecommerce-tracking/brevo-enhanced-ecommerce/

Regardless, neither 3.42.5 or 3.43.19 are version numbers for WP Fusion Lite. This forum here is the free community support forum for our free plugin: https://www.ads-software.com/plugins/wp-fusion-lite/

If you do have a WP Fusion license, you have access to our priority support at https://wpfusion.com/contact/. If you want to contact us there with a link to your site, we can take a look at it and see if the tracker is running or if perhaps there’s an error or conflict with another plugin that’s blocking it ??

Best
Jack

Hey @agneslesagegmailcom ,

We did a quick test with WPBakery 6.10.0 and the latest WP Fusion and everything seems to be working ok, including protecting element visibility with tags. Could you let us know a bit more about the templates breaking?

Feel free to contact us at our support portal as well, we’d love to understand the problem better in case it affects anyone else ??

Jack

Hi Jack,
My wonderful host/developer found what was causing a fatal server error on our VC setup, in /html/wp-content/plugins/wp-fusion/includes/integrations/class-wpbakery.php  ligne 83 (latest release of WPFusion)

replacing

public function add_css_class( $class_to_filter, $settings, $atts = array() ) {

with

public function add_css_class( $class_to_filter, $settings=[], $atts = array() ) {

Solves the issue.
Could you check if it has no other implication, and possibly correct this in the next versions?

I’ ‘ve bought the plugin and could send it to you in the official support , but since we have everything here it seems simplier to me…

Agnes

• This reply was modified 6 months, 1 week ago by Agnes.

Hey Agnes,

Interesting! I can’t see how that change could fix the problem, but sure, we can update that on our end for Monday’s release ?

Thanks for letting us know!

Jack

Perfect, I am counting on that.

reading the logs, that tiny little change was able to fix…. and it did!