• Resolved kyasajin

    (@kyasajin)


    Hi Camu,

    website

    Since 4.1.3 udate, no new logs appear.
    I upgraded to 4.1.3.1 and 4.1.3.2 expecting to have the bug fixed but nothing happened.
    We also use those addons :
    Get Country and IP Label

    There’s nothing extraordinary used on our website :
    lazyload, minification/concatenation ; we don’t use any caching plugin.

    Any idea ?
    Thanx in advance.

    https://www.ads-software.com/plugins/wp-slimstat/

Viewing 15 replies - 1 through 15 (of 27 total)
  • Plugin Author Jason Crouse

    (@coolmann)

    Hi,

    can you see if Slimstat is reporting any errors under Settings > Maintenance > Debugging?

    Thanks,
    Camu

    Thread Starter kyasajin

    (@kyasajin)

    Hi Camu,
    As requested here, I updated to 4.1.4 but it didn’t change the issue.

    As asked in your message above, under Settings > Maintenance > Debugging :

    212 Browser Google Bot Mobile is blacklisted recorded on 16.06.15 @ 11:33
    > I used to blacklist my ip with normal IPv4 notation (never been an issue before) ; I changed it to IPv4 CIDR blocks notation.
    > no effect but changed to the following message.

    102 Invalid payload string. Try clearing your WordPress cache. recorded on 16.06.15 @ 12:12
    > I cleared the cash by :
    – Removing entire wp-cache directory files from wp-content/cache/.
    – just in case, replacing in wp-config.php define(‘WP_CACHE’, false); by define(‘DISABLE_CACHE’, true);
    > no effect. then still having the same message :
    102 Invalid payload string. Try clearing your WordPress cache. recorded on 16.06.15 @ 12:49

    Any idea of what to do next ?? ?

    Thanks in advance.
    Anthony

    Plugin Author Jason Crouse

    (@coolmann)

    Hi Anthony,

    what’s the URL of your website?

    Thread Starter kyasajin

    (@kyasajin)

    Hi Camu,
    url = kyasajin.com

    Plugin Author Jason Crouse

    (@coolmann)

    Can you see if you have two columns ‘ip’ and ‘other_ip’ in your wp_slim_stats table?

    Thread Starter kyasajin

    (@kyasajin)

    Hello Camu,
    1. Today appeared in the logs page 2 IPv6 logs, first new logs since 4.1.3 update.

    2. Yes i do have two columns ‘ip’ and ‘other_ip’.
    (now that you talking about that, since 4.1.3 update, on the logs page, just next to the IPs, appeared the mention (IP d’origine: 0.0.0.0) even though the user doesn’t use any proxy)

    3. In the DB, for Slim Stats, I got 4 tables:

    – wp_slim_stats (22264 entries / 28 columns)
    2 columns : ‘ip’ and ‘other_ip’, both with dotted decimal addresses
    in the structure both are varchar(39),utf8_general_ci, ,yes,NULL, .

    – wp_slim_stats_3 (21639 entries / 19 columns)
    2 columns : ‘ip’ and ‘other_ip’, only ‘ip’ column has with dotted decimal addresses,
    in the structure both are: int(10), ,UNSIGNED,yes,0, .

    – wp_slim_stats_archive (no entries / 28 columns)
    in the structure both are: int(10), ,UNSIGNED,yes,0, .

    – wp_slim_stats_archive_3 (no entries / 19 columns)
    in the structure both are: int(10), ,UNSIGNED,yes,0, .

    Plugin Author Jason Crouse

    (@coolmann)

    I’m getting error 212 too. Do you have anything in your settings to blacklist browsers?

    Thread Starter kyasajin

    (@kyasajin)

    Yes i do : in the User Agents field, for one year I had:
    *bot*,*test*,*efault*,*crawler*,*spider*

    I just erased that field content (btw doesn’t change the issue).

    Plugin Author Jason Crouse

    (@coolmann)

    Can you switch the tracking mode from Server to Client?

    Thread Starter kyasajin

    (@kyasajin)

    Done.

    Thread Starter kyasajin

    (@kyasajin)

    Hi Camu,
    After several tests (desktop, mobile, diffrent IPs) : still no new logs.

    Thread Starter kyasajin

    (@kyasajin)

    Debugging : Tracker Error Code

    215 Unknown column ‘user’ in ‘field list’ recorded on 18.06.15 @ 19:38

    Plugin Author Jason Crouse

    (@coolmann)

    What version of Slimstat are you using? Are you using any of our premium add-ons?

    Thread Starter kyasajin

    (@kyasajin)

    Slimstat Version 4.1.4

    Get Country Version 15.3
    IP Label Version 1.0

    Plugin Author Jason Crouse

    (@coolmann)

    You may want to delete Get Country, since its functionality is now available directly in Slimstat, and update IP Label (now renamed Users by IP Address) to version 1.4:

    https://www.wp-slimstat.com/downloads/labels-for-ip-addresses/

    Updates only work if you license key is entered in the corresponding field under Slimstat > Add-ons.

    Cheers,
    Camu

Viewing 15 replies - 1 through 15 (of 27 total)
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