Since latest update Sort By filter no longer works

  • Resolved Krissieg

    (@krissieg)


    1 week ago

    Hi there, please can you let us know why the sort by filter no longer works since you’ve updated the plugin 2 days ago? The layout has also changed with an option to only use left or right and popup. The popup is nice but the filter options open and close and don’t let you select any! There seem to be glitches with the new update. Please can you look into this urgently? Thank you. I’ve already done a conflict test and can’t seem to find a cause.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Mahfuzul Alam

    (@mahfuz87)

    Hi @krissieg

    Thank you for contacting us. Could you please update the Directorist to its latest version(8.0.3) and check if the issue still exists? Please contact to the support channel(https://prnt.sc/cKSW-z2RTXrs) if you still experience the issue after the update. We will investigate this issue on your website and fix it.

    Kind regards,

    Thread Starter Krissieg

    (@krissieg)

    Hi there, sadly I still can’t get the ‘sort by’ drop down to open, despite updating to 8.0.4. I also notice that when viewing the filters on mobile the label for business name makes the actual business name unreadable. This also happened on the category drop down, but I removed the label and used the placeholder instead.

Viewing 2 replies - 1 through 2 (of 2 total)
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