Since the new Update my whole Website broke

  • romanatondl

    (@romanatondl)


    2 years ago

    Dear Intrace-Team,

    I’m working with a child Theme of Intrace and since the new Update my whole Website broke. Not even the Admin-Dashboard worked. I had to pay for a Back-Up from my Host-Partner. I tried it again and controlled my functions.php about issues – Nothing. It broke again, so I use the old Version of Intrace.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author Jegstudio

    (@jegstudio)

    hi romanatondl, may I know what is the problem? is there any white screen happening on your site? or is there any error log we can see so we understand more about the issue?

    if the issue is on your contact form, upgrade your PHP version fix the issue. you can follow other issue right here : https://www.ads-software.com/support/topic/critical-error-on-this-website-28/

    if you are using child themes, and it causing white screen. we also notice and will release update to fix this issue very soon.

    but if you having a different kind of problem, please let us know.

    Thank you

    Thread Starter romanatondl

    (@romanatondl)

    Now i waited for the new Update. There is no display issue now, but the font is the wrong, i can#t change it. Even if i change it in the style typography it doesn’t get the right font. In the template editing area it is dislayed correctly, but not in the user area.

    Agung Bayu

    (@agungjegstudio)

    hi @romanatondl can you give me more detail about issue. some screenshot about your issue will be huge help for us to understand your issue.

    and also, in new gutenverse version, we add new system status, you can send us system status that you think important for us to know. you can find it from your wordpress admin > gutenverse > system status.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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