• Resolved Daniel

    (@bravodaniel)


    Hello

    the page for each single event does not load. I don’t have any cache plugin activated.

    The general view for all events does load, but if you click on each single event it won’t work. This is link for events page general view

    I have WordPress 6.4.1 installed. It did not work with previous version either.

    I use Thrive Themes (Shapeshift Theme) with Trive Architect.

    can you please help?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support EventPrime Support

    (@eventprimesupport)

    Hello Daniel,

    Thanks for reaching out.

    Please navigate to the “Events -> Settings” sub-menu then select the “Pages” tab, and ensure that the in-use page to display all events is correctly mapped with the “Events Page” option by selecting it from the drop-down menu.

    Let me know if this resolves the issue or if you have any further questions.
    Always happy to help!

    Thread Starter Daniel

    (@bravodaniel)

    sorry but i could not understand your instruction, what do you mean by: ensure that the in-use page to display all events is correctly mapped with the “Events Page” option by selecting it from the drop-down menu. ?

    thanks

    • This reply was modified 11 months ago by Daniel.
    lpint

    (@lpint)

    I suspect they are referring to the “pages” tab in the settings. The third item down is the “events page”. The down arrow here will give you a list of all the pages in your system. You need to make sure you have selected the correct page to display the event(s).

    Thread Starter Daniel

    (@bravodaniel)

    ?in-use page to display all events is correctly mapped.

    I tried testing the all the types of pages the plugin creates: event types, event organizers and events, etc.

    Non of them generates the view of the single event page detail.

    The page “events”, should do it, but it takes to a page like this https://www.truthfulparent.it/eventi/?event=4351

    that does not load.

    • This reply was modified 11 months ago by Daniel.
    lpint

    (@lpint)

    For displaying a single event, my system uses the generic template for a single post. I go to “appearance”, “editor”, “templates” “single”. I’m pretty sure that is the template that my system uses for a single event. I’m using a very basic theme, “LlamaPress” so it may be something else in your theme.

    • This reply was modified 11 months ago by lpint.
Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘single events page not loading’ is closed to new replies.