• Resolved shaboyagan

    (@shaboyagan)


    Hello,

    I just updated to WC 3.3.3 After the update all of my single product images were about half the size they were before. I went to the the Customizer and tried to change the “Main Image Width” and also tried to change the “Thumbnail Width” neither of these setting, no matter how high I make them, will change the Single product image size at all.

    I also went into Settings – Media and tried to change it in there, nothing I do changes this image size.

    Would appreciate any help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    After making image size changes in the customizer, it can take a little while for images to regenerate the thumbnail sizes. You can get this quickly done with https://www.ads-software.com/plugins/regenerate-thumbnails/

    Your images are larger than they are displaying on the product page though, so it could also be a matter of your theme’s styling.

    Thread Starter shaboyagan

    (@shaboyagan)

    I tried the regenerate thumbnails plug-in but still no luck. The setting for single product images in the Customizer is 650 px, also the Media settings are set to the same for Woo Single product images however the site is displaying them at 336 px. It’s almost like it’s squeezing it to the left to accommodate a side bar but there is none there. Do you think it is just the image size or something like that not allowing the 650 px image? Would you have any other suggestions to fix it?

    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    The images are 650: https://cld.wthms.co/iEBy1t. So the settings work. Your theme’s styling is the problem.

    This CSS rule in particular is limiting the site: https://cld.wthms.co/EW6187. Like you said, it’s treating the page like there is a sidebar I think.

    Try this as a temp fix, but you should contact the theme authors.

    
    body.single-product #primary {
    	width: 100%;
    	float: none;
    }
    
    Thread Starter shaboyagan

    (@shaboyagan)

    Thank you very much Caleb. That fixed it for now. I have reached out the the theme developer to see if they can do anything further. Thank you again!

Viewing 4 replies - 1 through 4 (of 4 total)
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