Single product page tabs not working

  • Resolved newpain

    (@newpain)


    8 years, 10 months ago

    Hi,

    I have problem with the Additional Information tab on a single product page. The Product Description and Reviews tabs are working fine, but not the Additional Information. You can check the problem here:

    https://smartscoots.com/store/stream/

    I have contacted the theme developers and their answer was that this seems like a bug on WooCommerce and this is out of their reach since the WooCommerce plugin has full control over these pages.

    Can you please check the issue and help me resolve it?

    Best Regards

    https://www.ads-software.com/plugins/woocommerce/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor royho

    (@royho)

    Please switch your theme to a default WordPress theme such as the Twenty Sixteen and see if it works there. If it does, then your theme is the cause.

    Thread Starter newpain

    (@newpain)

    Hi,
    I tried switching to my theme before I opened the topic, but didn’t try switching to Twenty Sixteen. Let me try and I will let you know.
    Thanks

    Plugin Contributor royho

    (@royho)

    Can you please do that now and post back so I can check it?

    Thread Starter newpain

    (@newpain)

    Yes, you are right. I just switched back to Twenty Sixteen and the tabs are working correctly. I will notify the theme developers again. This ticket can be closed, thanks for your time.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Single product page tabs not working’ is closed to new replies.