• I have enabled taxes and set up a standard rate for MA sales tax of 6.25 percent, but test transactions for MA addresses continue to show zero tax. I am hooking into a paypal standard account but this should not matter because the 0.00 tax added is appearing before I am prompted to select that gateway.

    Can anyone share experience or insights to get through this?

    https://www.ads-software.com/plugins/woocommerce/

Viewing 6 replies - 1 through 6 (of 6 total)
  • It may be helpful if you could post screenshots of the Admin page / WooCommerce / Settings / Tax tab page and the Admin page / WooCommerce / Settings / Tax tab / Standard rates page.

    Thread Starter bobdatz

    (@bobdatz)

    Thanks:

    https://www.datzmedia.com/images/AllSET/tax_tab.jpg

    and

    https://www.datzmedia.com/images/AllSET/standard-rates.jpg

    The Mass.-only tax does not show when an MA address is put into the order.
    The text that I called for does show, so it tells Massachusetts people to be ready for the tax that never comes.

    Any thoughts?

    Try it with the tax at 6.25 instead if 0.0625.

    Thread Starter bobdatz

    (@bobdatz)

    Didn’t seem to work although it made sense to do given the direction on that field. Any other thoughts before I consider abandoning WooCommerce?

    The US/MA combination works on my site. I haven’t seen unsolved problems on this aspect on this forum. So I think its specific to your setup and not a general bug.

    On your test product’s Products page, General tab, ensure Tax status is set to taxable, and Tax class is set to standard.

    On the Tax options page, set Display prices during cart/checkout to Excluding tax, at least while we are trying to fix this.

    Ensure WP (3.9.1), WC (2.1.12) and your theme are the latest versions. That fixes a lot of problems on this forum.

    I don’t know what theme you are using. Some themes replace the default WC files with their own versions. This is OK, as long as the theme author updates them regularly to accommodate changes in WP & WC. Some theme authors abandon their product. Ensure your theme is being updated regularly. Most themes have a changelog that’s worth a look.

    Check the documentation if you have not already done so.

    Try doing this in easy steps, ie:
    1. country code = *, state code = *, everyone pays tax.
    2. US / *, all states customers pay tax
    3. US / MA, only MA customers pay tax
    do any steps work?

    Please post the url to the sample product page. There are some checks that can be done on the page.

    My expectation is that if you try a different ecommerce solution you are likely to get different problems ??

    Thread Starter bobdatz

    (@bobdatz)

    Well, bless my A.D.D.!

    Per-product tax status indeed.

    I am grateful and would buy you a tankard of mead, given your avatar, if I could.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Single-state tax not being applied’ is closed to new replies.