Sirv Plugin – Broken Images & Change Log

  • We updated your plugin to the most up to date version (not this one put out 5 days ago but the one before) but all the imagery served by the plugin did not show up. After we reverted to the previous version of the plugin it was fine. I wanted to see what you changed in the most up to date plugin to see if it would have fixed the issue but I cannot find an active Change Log. Can you please let me know?

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  • Hello,

    The Sirv plugin version 7.2.5 has an improved gallery layout which may be conflicting with your theme.

    We estimate this issue will require 20-30 minutes to investigate and fix. Is there a staging site you can provide us Admin access to? Alternatively, we can do the necessary work on your live site during off-peak hours to minimize disruption. You can send us Admin login details via our secure customer support form.

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