Sit Kit error message

  • Resolved Roger Green

    (@roger-green)


    1 year, 5 months ago

    Hi, I have set up Google site kit but get the error message…

    “Error in Google Chart

    An error prevented this Google chart from being displayed properly. Report the exact contents of the error on the support forum to find out what caused it.”

    I have listed the contents of the error below. Can you tell me how to resolve this error please?

    `Cannot read properties of undefined (reading 'Pe')

    in GoogleChart
    in ContextProvider
    in Chart
    in div
    in GoogleChartErrorHandler
    in GoogleChart
    in div
    in UserCountGraph
    in div
    in Cell
    in div
    in Row
    in div
    in Grid
    in div
    in div
    in Widget
    in WithWidgetSlug(Widget)
    in DashboardAllTrafficWidget
    in WhenAnalyticsActive(DashboardAllTrafficWidget)
    in WidgetRenderer
    in div
    in Cell
    in WidgetCellWrapper
    in div
    in Row
    in div
    in div
    in Grid
    in WidgetAreaRenderer
    in div
    in WidgetContextRenderer
    in DashboardMainApp
    in DashboardEntryPoint
    in RestoreSnapshots
    in ErrorHandler
    in ThemeProvider
    in StrictMode
    in Root`

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @roger-green,

    Thanks for reaching out. This error you’re encountering appears as a result of a Google Chart Library conflict. Site Kit and another plugin you have active are loading this resource on the main WordPress dashboard. This is why you see this notice within the Site Kit widget on the dashboard.

    For the moment, you can view your Site Kit metrics within the main Site Kit dashboard, and not from the widget within the WordPress dashboard. You can also hide the Site Kit widget from the main WordPress dashboard if you wish, to make this error out of view.

    We are also continuing ways to improve the experience for such conflicts. If you want me to check the other plugins you have active, in order to determine the conflicts please?share your Site Health information. If you’re looking to view the Site Kit metrics on the main WordPress dashboard you can temporarily deactivate the other conflicting plugin once you find it.

    You can also run through our troubleshooting steps here which should highlight any conflicting plugin.

    Let me know if you have any questions with the above.

    Thread Starter Roger Green

    (@roger-green)

    Dear Adam,

    Thank you for your reply. Sit Kit does not show in the main WordPress Dashboard on the Site Kit dashboard which shows the error message.

    I have deactivated all the plugins and it looks like the issue is a conflict with WP Dating which is the main plugin for the site.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @roger-green Thank you for the update. We have seen this in the past with other plugins that load Google chart library scripts. There is a mini plugin that perhaps may help you in this case which you can find and try here.

    I would also suggest reaching out to the WP Dating plugin team to make them aware of this and see if they can prevent this on their side.

    Thread Starter Roger Green

    (@roger-green)

    Thanks for your advice. WP Dating have now resolved the issue.

    Plugin Support James Osborne

    (@jamesosborne)

    Glad to hear it, and many thanks for providing an update. If you have any further Site Kit queries be sure to reach out.

Viewing 5 replies - 1 through 5 (of 5 total)
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