Sit Kit installation > 404 after verification
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I have tried to install Site Kit on a WordPress instance hosted by Sitegrpund. Since I already have Site Kit running on Siteground without problems, it doesn’t seem to be due to the listing.
I have already searched forum for a solution. While there are a number of questions about this very problem, the answers did not help me to solve the problem.
I have tried the following steps unsuccessfully:
* Reset Site Kit
* Temporarily deactivate any caching plugins you might have active
* Install Site Kit in a new incognito windowWhat else could be the reason?
- This topic was modified 4 years, 9 months ago by Philcomputing.
- This topic was modified 4 years, 9 months ago by Philcomputing.
The page I need help with: [log in to see the link]
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Enclosed my Site Health report
### wp-core ### version: 5.3.2 site_language: de_DE user_language: de_DE timezone: +00:00 permalink: /%postname%/ https_status: true user_registration: 0 default_comment_status: closed multisite: false user_count: 1 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /home/healthu4/public_html/sassen.org wordpress_size: 41,41 MB (43418822 bytes) uploads_path: /home/healthu4/public_html/sassen.org/wp-content/uploads uploads_size: 32,17 MB (33730849 bytes) themes_path: /home/healthu4/public_html/sassen.org/wp-content/themes themes_size: 5,24 MB (5492558 bytes) plugins_path: /home/healthu4/public_html/sassen.org/wp-content/plugins plugins_size: 57,28 MB (60058937 bytes) database_size: 9,36 MB (9814016 bytes) total_size: 145,45 MB (152515182 bytes) ### wp-active-theme ### name: Blocksy Child (blocksy-child) version: undefined author: Creative Themes author_website: (undefined) parent_theme: Blocksy (blocksy) theme_features: automatic-feed-links, title-tag, custom-logo, lifterlms-sidebars, editor-color-palette, post-thumbnails, woocommerce, html5, align-wide, customize-selective-refresh-widgets, post-formats, widgets theme_path: /home/healthu4/public_html/sassen.org/wp-content/themes/blocksy-child ### wp-parent-theme ### name: Blocksy (blocksy) version: 1.6.16 author: CreativeThemes author_website: https://creativethemes.com theme_path: /home/healthu4/public_html/sassen.org/wp-content/themes/blocksy ### wp-plugins-active (12) ### Blocksy Companion: version: 1.6.7, author: CreativeThemes CoBlocks: version: 1.21.0, author: GoDaddy Contact Form 7: version: 5.1.6, author: Takayuki Miyoshi Flow-Flow: version: 4.1.26, author: Looks Awesome Getwid: version: 1.5.1, author: MotoPress Instant Images: version: 4.2.0, author: Darren Cooney LuckyWP Table of Contents: version: 2.0.7, author: LuckyWP Rank Math SEO: version: 1.0.38, author: Rank Math SG Optimizer: version: 5.4.3, author: SiteGround Site Kit by Google: version: 1.3.1, author: Google TinyMCE Advanced: version: 5.3.0, author: Andrew Ozz Visual Portfolio: version: 1.15.1, author: nK ### wp-media ### image_editor: WP_Image_Editor_GD imagick_module_version: Nicht verfügbar imagemagick_version: Nicht verfügbar gd_version: bundled (2.1.0 compatible) ghostscript_version: 9.26 ### wp-server ### server_architecture: Linux 3.12.18-clouder0 x86_64 httpd_software: Apache php_version: 7.1.33 64bit php_sapi: cgi-fcgi max_input_variables: 3000 time_limit: 120 memory_limit: 768M max_input_time: 120 upload_max_size: 128M php_post_max_size: 128M curl_version: 7.59.0 OpenSSL/1.0.2r suhosin: false imagick_availability: false htaccess_extra_rules: false ### wp-database ### extension: mysqli server_version: 5.6.40-84.0-log client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $ ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/healthu4/public_html/sassen.org/wp-content WP_PLUGIN_DIR: /home/healthu4/public_html/sassen.org/wp-content/plugins WP_MAX_MEMORY_LIMIT: 768M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable ### luckywp-table-of-contents ### domVersion: 20031129 libxmlVersion: 2.7.8 intlVersion: 1.1.0 icuVersion: 4.8.1.1 settings: {"lwptoc_general":{"min":"2","depth":"6","hierarchical":true,"numeration":"decimalnested","numerationSuffix":"none","title":"Inhaltsverzeichnis","toggle":true,"labelShow":"Anzeigen","labelHide":"Verbergen","hideItems":true,"smoothScroll":true,"smoothScrollOffset":"24"},"lwptoc_appearance":{"width":"auto","float":"none","titleFontSize":"default","titleFontWeight":"bold","itemsFontSize":"90%","colorScheme":"light","backgroundColor":null,"borderColor":null,"titleColor":null,"linkColor":null,"hoverLinkColor":null,"visitedLinkColor":null},"lwptoc_autoInsert":{"enable":true,"position":"beforefirstheading","postTypes":["post"]},"lwptoc_processingHeadings":{"postTypes":null},"lwptoc_misc":{"skipHeadingLevel":null,"skipHeadingText":null,"hashFormat":"asheading","hashConvertToLowercase":false,"hashReplaceUnderlinesToDashes":false,"wrapNoindex":false,"useNofollow":false,"showMetaboxPostTypes":null,"listMarkupTags":"div"}}
Do you have Security plugin? If there is a option Filter long Url’s, you have to uncheck it. That worked for me
@mikestankovich, thank you very much for your answer.
Before reinstalling Site Kit I disabled all plugins.
@philcomputing Thanks for reporting, the context is very useful. From the other sites which you have operating fine do they all have the same configuration?
If you want to attempt setup once more please following the steps below:
1. Reset Site Kit
2. Delete the plugin in full from your WordPress install
3. Temporarily deactivate the SG Optimizer & CoBlocks plugins
4. Temporarily switch to a default WordPress theme (such as Twenty Twenty)
5. Attempt setup once more from a browser incognito windowthanks for your kind help. I followed your instructions:
- The reset was not possible because this step is only shown after verification. Since I will be sliding to an error page during installation, I cannot perform the reset.
- I have deleted Site Kit
- I have temporarily disabled all plugins
- I have installed and activated Twenty Twenty
- I have installed the Site Kit plugin in incognito mode
Unfortunately I still get an error message: “The page could not be found”
The following URL is attempted:
sassen.org/wordpress/wp-admin/?action=googlesitekit_proxy_setup&googlesitekit_code=sitekit-eGgkFN6ni5rZJcTN7cEGr&googlesitekit_site_code=4%2FwwGjnHW-HedEsHfsHud8_4SNwSWVc5XHaooiyHo1oI7dMy8I4zFMqS-1ktVDNUF2HSISxArsWC3gsGSlMF8CzM0&nonce=f541e29780
I hope this information is helpful, Phil
- This reply was modified 4 years, 9 months ago by Philcomputing.
- This reply was modified 4 years, 9 months ago by Philcomputing.
@philcomputing thanks so much for the info.
1) To confirm the step in the setup process where the 404 happens, could you send us a screenshot of the page? Jumpshare is a service that allows you to upload and generate a link to share the image.
2) Do you have any of SiteGround’s caching features enabled on the site at the server level? Could you try disabling those in your control panel area temporarily and reattempting setup?
3) Do you have any security features enabled at the server-level?
I am in contact with Siteground. There are no caching systems preventing the plugin to be installed, or security rules that are failing it.
You can find the screenshot here: https://ibb.co/9w3hr7x
- This reply was modified 4 years, 9 months ago by Philcomputing.
An additional information that might be helpful: the page was originally set up under the subdomain dev.healthupyoutlife.com and was moved by an automatic process by Siteground to sassen.org
@philcomputing I’m unable to check your site at present, it seems down.
When you had Site Kit setup previously did you setup using the subdomain?
thank you for your new attempt to help me on this.I am surprised to hear this. That really can’t be. sassen.org is up and running.
This must have been a temporary problem.
- This reply was modified 4 years, 9 months ago by Philcomputing.
@philcomputing It may have been a temporary hiccup server side.
Can you inform me whether you’ve setup Site Kit previously using the subdomain? If so inform me of the different variations of your domain here.
I have used dev.healthupyourlife.com as a staging environment. After that I moved the WordPress instance to https://sassen.org/.
In the properties overview in the Search Console I get the following information:
3 hours ago = reconfirmation failed
1 day ago = reconfirmation failed
1 year ago = reconfirmation successfulsassen.org
2 years ago = Renewed confirmation successfulIt seems that the plugin tries to call the page via “http” and not via “https”.
Greetings Phil
strangely enough sassen.org is shown in the overview as a single domain without http: or “https: prefix. This seems to cause the error.
Enclosed the screnshot of the overview: https://ibb.co/nrgFTc6
- This reply was modified 4 years, 9 months ago by Philcomputing.
@philcomputing thanks so much for the info!
The
sassen.org
listing usually indicates the Search Console DNS verification method.I’m not sure if you configured this via your domain at some point, but it shouldn’t conflict with the setup process since your site address is
https://sassen.org/
.Site Kit supports this currently, but let’s check a few other items additionally:
1) I actually noticed in this screen shot you provided that Site Kit is attempting to return back to your site dashboard via
"https://sassen.org/wordpress..."
which is probably why there is a 404.Did you at any point have the site or the WordPress (files) in a separate directory?
It doesn’t look like you have this setup now, but let me know if this sounds familiar.
@reneesoffice, thank you once again for your help.
SiteGround had been informed. I post an updated on the process as soon as I receive a reply.
Regards from Hamburg – Germany, Phil
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