Site Accelerator Activates Itself Repeatedly

I have found it impossible to disable acceleration, and even worse, the wordpress sites are returning 400 errors for more than half of my images.

My website is not just degraded, it is rendered useless.

Hey @jes2000,

I turn off this option only for it to be enabled later without my interaction.

Since you didn’t share your URL with us I’m not able to do any specific troubleshooting, but I do know that the Bluehost plugin (formerly Mojo Marketplace; I’m not sure what it might be called now) will spontaneously re-activate Photon (the engine behind our Site Accelerator). If you have this plugin on your site, you’d need to deactivate it. Once you do that, Site Accelerator should stay off.

@philippeake – if you’re having issues too, could you please start your own thread, as per the Forum Welcome?

Thank you!

Jen – you mean like this one?

https://www.ads-software.com/support/topic/jetpack-image-caching-still-working-after-turning-off-2/

There was one previously, which also received no response.

@philippeake, great! Hadn’t gotten there yet. Thanks. ??

Ahhhhh! Well that’s so uncool. Thanks @jenhooks I do have Bluehost and will try that.

@jenhooks So I went to disable MOJO Marketplace on my sites, but it looks like I only have it on one. The others have a plugin called BlueHost. Is it problematic? The one that had is the main site, and all the others are subdomains. Not sure if that would matter. Here’s a URL if you want to check it out. https://sims.jes2gstories.com.

Hey @jes2000! Thanks for following up.

I’m not positive that it is their plugin that still does this, I just know that it previously did. It is definitely the place where you want to begin troubleshooting, though. Maybe consult with Bluehost support and ask them what features their plugin gives you, and if they’re negligible or not something you’re using at all, try deactivating it and see if Site Accelerator stays off as you’d expect it to.

Let us know what you find out. ??

@jenhooks Ok! So I chatted with Bluehost support, and I don’t think they understood me very well, but from what I was able to gather, it sounds like Mojo Marketplace and the Bluehost Plugin are essentially the same thing. I’m think Mojo is now Bluehost because my oldest site has Mojo while the newest have Bluehost. Anyway, so I’ve deactivated them and turned site accelerator back on. I have no idea when this happens or how much time elapses between me turning it back on, so I’m not sure when I can tell if this worked or not. So, I’m gonna have a little faith and mark this as resolved because it makes sense. Thanks for your help!