Site Cache not Clearing

  • Resolved richhickson

    (@richhickson)


    2 years, 9 months ago

    Hi Guys,
    Im running SG Optimizer on a SiteGround Hosted Site. However, when the users update a page/post the cache is not purging automatically despite it being set to? Any advice?
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Georgi Ganchev

    (@georgiganchev)

    Hello @richhickson,

    When the Automatic Cache Purge is enabled, the plugin starts monitoring certain WP Hooks and purges cache when some of those fires.

    There is a hook that triggers upon updating a post and if this doesn’t happen we would need to check things on our end. Could you please let us know the URL of your website hosted with us? If there are any specific steps taken we would appreciate it if you list them as well.

    Please let us know if this happens for specific users as well or the same applies to the administrator user roles as well.

    Best regards,
    Georgi Ganchev

    Plugin Support Georgi Ganchev

    (@georgiganchev)

    Hello @richhickson

    We have released a new version of the SiteGround Optimizer plugin. Out developers had worked on improving the Automatic purge functionality and I would like to invite you to update the plugin and see if there will be any difference observed on your end.

    Best regards,
    Georgi Ganchev

    Thread Starter richhickson

    (@richhickson)

    Thanks Georgi, I have just updated will let you know how we get on.
    Thansk

Viewing 3 replies - 1 through 3 (of 3 total)
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