Site can’t be reached

  • Resolved OG

    (@plugy)


    5 years, 3 months ago

    So today I had problem with this plugin. After installing and setting up – my site ended in connection failure “Site can’t be reached” and blocked me totally out.

    To get back in, I had to connect by FTP and disable plugin (rename it) to get back in wordpress and site.

    What could be problem?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author pluginandplay

    (@pluginandplay)

    Hi @plugy

    Can you please tell me, the issue occurred immediately after installing the plugin or after doing some setup?

    It looks like that plugin ZIP file has been corrupted while installing the plugin.

    Sometimes this happen while uploading the plugin.

    Can you please try one more time to install the plugin via WordPress plugin interface?

    It’s very strange. I think there must be something at your side because no other client had reported this issue.

    Also I had checked from my side and I did not face any issue.

    I will try my best to figure out the issue.

    Plugin Author pluginandplay

    (@pluginandplay)

    Hi @plugy

    Any update on this please?

    Have you tried to install it one more time?

Viewing 2 replies - 1 through 2 (of 2 total)
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