Site completely deleted

  • Resolved willkers

    (@willkers)


    3 years, 11 months ago

    Hey guys i need help. Today I have opened the website as usual but to my surprise, the password no longer worked. I have restored password and when I entered the site it was completely empty, without plugins and without anything installed, not even any theme or woocommerce. I have checked the email and a few hours ago I had received this message:

    Your Site is Experiencing a Technical Issue

    Error Details
    =============
    An error of type E_ERROR was caused in line 75 of the file /var/www/wptbox/wp-content/plugins/woocommerce/packages/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php. Error message: Uncaught RuntimeException: Error saving action: Table ‘467673_8f27ceae22b2f97b50235fe69a32957a.wp_actionscheduler_actions’ doesn’t exist in /var/www/wptbox/wp-content/plugins/woocommerce/packages/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:75
    Stack trace:
    #0 /var/www/wptbox/wp-content/plugins/woocommerce/packages/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_DBStore->save_action()
    #1 /var/www/wptbox/wp-content/plugins/woocommerce/packages/action-scheduler/classes/ActionScheduler_ActionFactory.php(84): ActionScheduler_ActionFactory->store()
    #2 /var/www/wptbox/wp-content/plugins/woocommerce/packages/action-scheduler/functions.php(36): ActionScheduler_ActionFactory->single()
    #3 /var/www/wptbox/wp-content/plugins/woocommerce/includes/queue/class-wc-action-queue.php(44): as_schedule_single_action()
    #4 /var/www/wptbox/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Schedulers/SchedulerTraits.php(311): WC_Action_Queue->schedule_single()
    #5 /var/ww`

    Anyone have any idea what may have happened and how to solve it please? Thank you guys!

    • This topic was modified 3 years, 11 months ago by willkers.
    • This topic was modified 3 years, 11 months ago by t-p.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    That’s strange! In case the password has changed, and you lost all your plugins and themes, I will definitely recommend you reach out to your hosting so that they can check what might be happened and restore a recent backup of your site.

    I hope that helps!

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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