Site Crash on Localhost on Clean Installation

Hi @huntereagle, thank you for reaching out.

I understand you’re experiencing issues with your localhost site after updating WooCommerce to versions 8.5.1 and 8.5.2. The system requirements for WooCommerce haven’t changed with the update to 8.5.2.

With the mentioned issue, I tried a new installation on a local host with the latest version 8.5.2 of WooCommerce and the Storefront theme, and I was unable to replicate the issue from my end.

So that I can help with further troubleshooting, I’d like to understand your site properly. Please share with me your system status report, which you can find via WooCommerce > Status > Get system report > Copy for support.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Once we have this information, we’ll be able to assist troubleshoot the issue further.

Hello Support,

This is the URL. I got from localhost woocommerce. I got this error first time my localhost site got crash after updating latest woocommerce. I deactivated and back woocommerce to 8.4. Localhost Working Perfectly.

https://gist.github.com/predatorsnetwork/41c3a753d866d601657972e5297e9a6d

Hi @huntereagle,

Our developer has previously offered a solution to similar reports we’ve received. Would you mind giving it a try and letting us know if it works for you?

• https://developer.woo.com/2024/01/16/woocommerce-8-5-1-issues-with-web-application-firewalls-modsecurity/

Looking forward to hearing from you soon.

Hello Support,

My website on localhost/xampp environment. Not on Production Server environment. No firewall on my pc. Woocommerce 8.4 work perfectly. Only latest version not working. I Provided my woocommerce info.

Hi @huntereagle,

In this case, could you please enable WP Debug mode and share the error log generated after activating WooCommerce?

Also, have you had a chance to disable the Order Attribution feature? You can find it under WooCommerce > Settings > Advanced > Features. After disabling it, check if it resolves the issue.

Looking forward to hearing from you!

Hello Support,

I Added these Code on Wp-Config.Php. I got debug.txt found on this gist list. No Access to Admin Dashboard or Site After Woocommerce 8.5 version activation. After Plugin Deactivated I able to access wp admin dashboard. Order Attribution is not accessible due to site down.

define( ‘WP_DEBUG’, true );
define( ‘WP_DEBUG_DISPLAY’, true );
define( ‘WP_DEBUG_LOG’, true );

https://gist.github.com/predatorsnetwork/caceca206f1e64754dd0ffe0a10cc7a2

Thanks

Hi Gaurav,

Thanks for getting back to us. I understand you are experiencing issues with your site after updating WooCommerce to the latest version. Based on the debug log you provided, it seems that the main error is related to the post type shop_order not being registered. This could be caused by a conflict with another plugin or theme that is interfering with WooCommerce’s functionality. To troubleshoot this, please follow these steps:

• Make sure you have a backup of your site before making any changes.
• Deactivate all plugins except WooCommerce and switch to a default WordPress theme (such as Twenty Twenty-One).
• Check if the site works normally and you can access the admin dashboard and the order attribution.
• If the site works, then reactivate the plugins one by one and check the site after each activation to find the culprit plugin.
• If the site still does not work, then try reinstalling WooCommerce from the WordPress dashboard or manually via FTP.

I hope this helps you fix the problem and get your site back up and running. Please let us know how it goes and if you have any further questions.

Hi Support,

I Tried all. With No Success on localhost. When I Activate Latest Version Site Goes Down. Go back through same link. Admin Dashboard work plugin deactivated. Theme Twenty Twenty Works. (Localhost – Not in Production Server) . No Plugin Activated all deleted only woocommerce 8.5.2 left. Retry to install woocommerce many time. Debug log is same. May be some new features in latest version breaking site during activation. I will use old version 8.4 that will work ok on localhost. On production server woocommerce is ok. Before Making Live i building site on localhost(Xampp). So I created support query. Closed this Thread.

Hi @huntereagle,

Glad to hear you are moving ahead to use the WooCommerce V8.4 which seems to be working on your local host as most of us were unable to replicate the issue on our local installations.

I’ll now go ahead and mark the issue as resolved.

Thanks for your patience and understanding.

I am having the exact same issues as Gaurav. Woocommerce crashes on localhost so making offline development with xampp impossible. However I will try reverting to a previous version of Woo or WordPress and see what happens. Any updates on this?

Hello @markofapproval,

As this forum is already marked as resolved, I suggest that you start a new thread with your case, so that we don’t mix several troubleshooting sessions in one thread. Even if the symptoms are the same, perhaps the underlying problem is different in your case.

I have exactly the same problems on local server.
I even installed everything on dev real server, disabled “Order Attribution feature” and made export/import everything to my laptop – the same “Hmmm… can’t reach this page”

Huge amount people reporting about this problem, just google it and you’ll see. I’m trying each new version since 8.5.0 – and now latest woo is 9.0.2 and still the same problem.

@huntereagle here is topic, first comment contains two links.
https://www.ads-software.com/support/topic/localhost-issue-on-8-5-and-above/

This one really helped me! Despite this instruction for xampp, it helped me too – I have clean installation of php/apache/mysql https://github.com/woocommerce/woocommerce/issues/44386#issuecomment-2016001235

Hello @chyvak1831,

Thank you sharing the details here. It will be helpful to other users with the same issue as well.

Cheers!