Site crashed after update

  • After update to last 1.6.0 ver my site crashed with error
    I disabled plugin for now. Any solution?

    [23-Oct-2020 13:31:33 UTC] PHP Fatal error: Uncaught Error: Call to a member function is_dir() on null in /opt/bitnami/apache2/htdocs/LookAtIsrael.com/wp-content/plugins/qubely/core/QUBELY.php:148
    Stack trace:
    #0 /opt/bitnami/apache2/htdocs/LookAtIsrael.com/wp-content/plugins/qubely/core/QUBELY.php(171): QUBELY->create_preview_css()
    #1 /opt/bitnami/apache2/htdocs/LookAtIsrael.com/wp-includes/class-wp-hook.php(287): QUBELY->init_dynamic_blocks(”)
    #2 /opt/bitnami/apache2/htdocs/LookAtIsrael.com/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #3 /opt/bitnami/apache2/htdocs/LookAtIsrael.com/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #4 /opt/bitnami/apache2/htdocs/LookAtIsrael.com/wp-settings.php(546): do_action(‘init’)
    #5 /opt/bitnami/apache2/htdocs/LookAtIsrael.com/wp-config.php(218): require_once(‘/opt/bitnami/ap…’)
    #6 /opt/bitnami/apache2/htdocs/LookAtIsrael.com/wp-load.php(37): require_once(‘/opt/bitnami/ap…’)
    #7 /opt/bitnami/apache2/htdocs/LookAtIsrael.com/wp-admin/admin-ajax.php(22): require_once(‘/opt/bitnami in /opt/bitnami/apache2/htdocs/LookAtIsrael.com/wp-content/plugins/qubely/core/QUBELY.php on line 148

    • This topic was modified 4 years, 4 months ago by k0ev.
Viewing 4 replies - 1 through 4 (of 4 total)

  • Greetings @k0ev

    There can be a lot of reasons behind the site getting crashed. Have you checked for any kind of plugin or theme conflict in your site? After the update? Deactivating the qubely plugin solved the issue? Can you please tell me that? Can you Reinstall the plugin once and check if the issue remains or not? For faster support we suggest our users to email us at [email protected].

    thank you
    Best Regards

    Thread Starter k0ev

    (@k0ev)

    Hi,

    thank for reply

    I sent email

    Thread Starter k0ev

    (@k0ev)

    Any chance for answer?
    One month ago I sent mail as you ask but no reply

    Hello @k0ev

    I have checked all of our email logs we do not have any pending emails for a month. There might be some thing wrong. Can you please write down what email address was used? I will check and inform you over this thread if necessary. We reply within 1-2 day at max. Due to the recent black friday sales we are sometimes tardy with our replies. We hope you write back again soon at [email protected]

Viewing 4 replies - 1 through 4 (of 4 total)
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