Site Crashed, Fatal Error with new Woo Update

  • Resolved Derek Wilcox

    (@themassapothecary)


    4 years ago

    I just tried to update to woocommerce 4.7.1 and my site crashed immediately saying fatal error. Couldn’t log in or anything and the frontend was down. I take backups right before every update so I just restored back up immediately, but would like to know what I need to do to be able to update to woo and still have smart coupons. After chatting with my host and finding errors they said the fatal error was because of Smart Coupons for WooCommerce plugin

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • dalonsod

    (@dalonsod)

    I had the same problem. Was able to rename the plugin directory to restore website functionality. once up I completed the update of woocommerce to 4.7.1. Once done I renamed the plugin directory back to original and then activated the plug-in. All worked again.

    Thread Starter Derek Wilcox

    (@themassapothecary)

    @dalonsod interesting. I dont even know how to do that though. And my luck I’d make a serious problem

    Plugin Author WebToffee

    (@webtoffee)

    Hi @themassapothecary, @dalonsod.

    Sorry for the inconvenience caused.

    Kindly ensure that Woocommerce is active on the site. Then you can activate the Smart Coupons for WooCommerce plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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