Site Crashed while updating

  • Resolved shoptak

    (@shoptak)


    4 years, 8 months ago

    Hello,

    While updating to the latest version my site crashed and wordpress sent me the below error details, please advise

    Error Details
    =============
    An error of type E_ERROR was caused in line 159 of the file /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/elementskit-lite/handler.php. Error message: Uncaught Error: Class ‘ElementsKit\Core\Build_Apis’ not found in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/elementskit-lite/handler.php:159
    Stack trace:
    #0 /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php(287): ElementsKit\Handler->register_apis(”)
    #1 /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #2 /opt/bitnami/apps/wordpress/htdocs/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #3 /opt/bitnami/apps/wordpress/htdocs/wp-settings.php(540): do_action(‘init’)
    #4 /opt/bitnami/apps/wordpress/htdocs/wp-config.php(115): require_once(‘/opt/bitnami/ap…’)
    #5 /opt/bitnami/apps/wordpress/htdocs/wp-load.php(37): require_once(‘/opt/bitnami/ap…’)
    #6 /opt/bitnami/apps/wordpress/htdocs/wp-admin/admin-ajax.php(22): require_once(‘/opt/bitnami/ap…’)
    #7 {main}
    thrown

Viewing 1 replies (of 1 total)

  • Hi @shoptak ,

    We are extremely sorry that you have to face this issue after updating the plugin. It will be very helpful for us to diagnose the problem if you contact our help desk (help.wpmet.com). We will try our best to give you the solution as soon as possible.

    By this time you can also try to download the plugin manually and install it to see if the problem still persist.

    Waiting for your response. We are here to help you.

    Regards

Viewing 1 replies (of 1 total)
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