Site Diappeared!

  • I have been running a number of WP sites for some years, including https://www.brasch-group.com. The other day I noticed that this site was no longer accessible – all you get is a completely blank screen, but no error message or anything. The site had been running on version 2.6.5, and I thought it was time to upgrade. Unfortunately even with all the 2.9.2 files uploaded to the server, I still get the same blank screen. Any help would be appreciated!

Viewing 8 replies - 1 through 8 (of 8 total)

  • 1. Re-upload WP 2.6.5

    2. FTP into your site (or use whatever file management application your host provides) and rename your current theme’s folder in wp-content/theme.

    3. Reset the plugins folder by FTP or phpMyAdmin

    4. Confirm that the site is up & running.

    5. Upgrade manually to 2.7

    6. Upgrade to 2.9.2 using the 1-click upgrade.

    Thread Starter fmueller

    (@fmueller)

    Many thanks for your quick response! Unfortunately despite following your advice, the site is still not working.

    1. Re-upload WP 2.6.5

    DONE!

    2. FTP into your site (or use whatever file management application your host provides) and rename your current theme’s folder in wp-content/theme.

    DONE!

    3. Reset the plugins folder by FTP or phpMyAdmin

    DONE!

    4. Confirm that the site is up & running.

    Still not working!

    I had no plugins installed. The only content of the wp-content/plugin folder were Akismet and hello.php

    I have also emailed my hosting provider (1&1) to see if they can help.

    Any other suggestions?

    Thread Starter fmueller

    (@fmueller)

    I just realized I didn’t express myself clearly in my initial posting. The problem did not occur due to an WP upgrade. When the site suddenly stopped working, it was running 2.6.5., and I had not performed any work on it for several weeks.

    Only after the site stopped working, I upgraded WP to 2.9.2 in an attempt to fix the problem. Unfortunately that did not help.

    Also, 1&1 has responded that “there is no reported issue with the server under this account”. The further point out that the other sites, which I am running under the same hosting account are working flawlessly.

    Getting kinda desperate here ??

    Uninstall your plugin, and test your site. If fix, install plugin with the lastest update

    Thread Starter fmueller

    (@fmueller)

    I am not using any plugins – none, zero, zip, zilch, nada. No plugins whatsoever. Not a single one!

    The problem did not occur due to an WP upgrade

    Yes – I did understand that but I don’t think it’s a good idea to use 2.9.2 scripts on a 2.6.5 site (assuming we can get it working again).

    Have you checked your database? Does it look OK? If you don’t have a recent backup, I’d suggest making one now.

    Can you check that you have a copy of the default theme in wp-content/themes? In fact, upload the default theme from your recent 2.6.5 download – just in case.

    Thread Starter fmueller

    (@fmueller)

    I backed up the whole site as well as the database after the problem occurred, but before I upgraded to 2.9.2. From that backup I put the site back on the server via ftp.

    I have another backup of the site (from before the problem), but unfortunately that does not include the database.

    I don’t know how to check the database. My experience with SQL databases is limited to making backups of my WP sites. I have never needed to restore one from backup until now.

    The https://www.brasch-group.com website uses the default (Kubrick) theme.

    Not sure how to proceed, but grateful for further suggestions!

    I just had the same symptoms with a WP 2.0 site. What happened was that my hosting company apparently upgraded PHP and caused a latent bug in WP to suddenly start causing problems.

    I documented it here – maybe it will help:

    https://www.ads-software.com/support/topic/411604

Viewing 8 replies - 1 through 8 (of 8 total)
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