Site down after update

  • Resolved rossrg

    (@rossrg)


    8 years, 10 months ago

    Hi, after updating the theme yesterday the site is down, all it displays on screen is the following message:

    Warning: require(/home/rossfitandjump/fitandjump.ca/wp-content/themes/fruitful/inc/template-tags.php): failed to open stream: No such file or directory in /home/rossfitandjump/fitandjump.ca/wp-content/themes/fruitful/functions.php on line 41

    Fatal error: require(): Failed opening required ‘/home/rossfitandjump/fitandjump.ca/wp-content/themes/fruitful/inc/template-tags.php’ (include_path=’.:/usr/local/lib/php:/usr/local/php5/lib/pear’) in /home/rossfitandjump/fitandjump.ca/wp-content/themes/fruitful/functions.php on line 41

    The site is https://www.fitandjump.ca

    Help please!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter rossrg

    (@rossrg)

    So I restored the site to the previous version before the update and all is good in the world again (except that now my contact form has no names in the fild headers, but that, I think, is another issue).
    However, I am now afraid to update the theme…
    Suggestions?

    Theme Author Fruitful Code

    (@fruitfulcode)

    Hello,

    Thanks for using our theme

    I’ve sent your request to the development department. I’ll let you know as soon as the problem will be resolved.

    Also please submit a request to our support with admin access to your website:
    https://support.fruitfulcode.com/hc/en-us/requests/new

    Regards

    Theme Author Fruitful Code

    (@fruitfulcode)

    Hi,

    This error is most likely associated with php version. Update your php to the latest version and try again to update the theme. If the error persists please provide us access to FTP.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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