site down after update

  • This morning i updated the plugin, and the site went unreachable. I removed the plugin through the direct admin and copied it elswhere. After that the site came online again. Don’t know what went wrong but somthing in the update broke everything.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 16 through 18 (of 18 total)

  • @alexkovalevv @webtemyk

    Same issue here on normal environnement :

    Wordpress 5.2.4
    Clearfy 1.5.3 > 1.6.0 (free version)

    After update / White screen on front

    Same issue here on Mulitiste environnement :

    Wordpress 5.2.4
    Clearfy 1.5.3 > 1.6.0 (Business version)

    After update / White screen on front.
    And on MU, u understand trouble with clients.

    Do u need a log to check what is the trouble because, it seems complicated to reproduce same error for rverybody…

    Best regards

    Hello.
    Yes, i need the logs.
    Turn on error logs in WordPress. To do this, add the following lines to the wp-config file:

    // Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
// Disable display of errors and warnings
define( 'WP_DEBUG_DISPLAY', false );

    Then install or activate the latest version of Clearfy. And send here the logs from the file /wp-content/debug.log

    @webtemyk

    Maybe i find something on standard configuration

    WP 5.2.4
    Clearfy 1.6 free
    /////
    WP Rocket 3.4.0.2, if i disable
    >>> async_css feature

    Website load normally without white screen…
    Someone can reproduce this bug or confirm ? I will try on some another website i manage.

Viewing 3 replies - 16 through 18 (of 18 total)
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