• My site is hosted in Hostgator and I receive a warning today that it has been taking many CPU resources. Hostgator down mi site and I do not have access to my admin panel (waiting they gave me access again). I receive an email with this information:

    CPU Seconds used in the past hour: 2703.6, 76% CPU
    Mon Aug 22 16:01:38 CDT 2016
    Running Processes:
    pampea19   82419  4.8  0.0 281180 36952 ?        RN   16:01   0:01 /opt/php54/bin/php-cgi /home1/pampea19/impresionhidrografica.com/index.php
    pampea19   82420  4.5  0.1 366080 76752 ?        RN   16:01   0:01 /opt/php54/bin/php-cgi /home1/pampea19/impresionhidrografica.com/index.php
    pampea19   82478  4.6  0.1 366080 76756 ?        RN   16:01   0:01 /opt/php54/bin/php-cgi /home1/pampea19/impresionhidrografica.com/index.php
    pampea19   82586  4.9  0.1 366080 76792 ?        RN   16:01   0:01 /opt/php54/bin/php-cgi /home1/pampea19/impresionhidrografica.com/index.php
    pampea19   82671  5.1  0.1 365056 75888 ?        RN   16:01   0:01 /opt/php54/bin/php-cgi /home1/pampea19/impresionhidrografica.com/index.php
    pampea19   82691  5.6  0.1 370980 81484 ?        RN   16:01   0:01 /opt/php54/bin/php-cgi /home1/pampea19/impresionhidrografica.com/index.php
    pampea19   82792  4.1  0.1 360744 69820 ?        RN   16:01   0:00 /opt/php54/bin/php-cgi /home1/pampea19/impresionhidrografica.com/index.php
    pampea19   82876  4.5  0.1 360448 69392 ?        RN   16:01   0:00 /opt/php54/bin/php-cgi /home1/pampea19/impresionhidrografica.com/index.php
    pampea19   83018  4.0  0.0 352760 63156 ?        RN   16:01   0:00 /opt/php54/bin/php-cgi /home1/pampea19/impresionhidrografica.com/index.php
    pampea19   83029  4.6  0.0 355080 65732 ?        RN   16:01   0:00 /opt/php54/bin/php-cgi /home1/pampea19/impresionhidrografica.com/index.php
    pampea19   83361  4.3  0.0 346616 57196 ?        RN   16:01   0:00 /opt/php54/bin/php-cgi /home1/pampea19/impresionhidrografica.com/index.php
    pampea19   83443  4.2  0.0 334864 45280 ?        RN   16:01   0:00 /opt/php54/bin/php-cgi /home1/pampea19/impresionhidrografica.com/index.php
    pampea19   83503  4.5  0.0 333308 43916 ?        RN   16:01   0:00 /opt/php54/bin/php-cgi /home1/pampea19/impresionhidrografica.com/wp-admin/admin-ajax.php
    pampea19   83550  4.6  0.0 333000 43484 ?        RN   16:01   0:00 /opt/php54/bin/php-cgi /home1/pampea19/impresionhidrografica.com/index.php
    pampea19   83832  3.5  0.0 315868 26000 ?        RN   16:01   0:00 /opt/php54/bin/php-cgi /home1/pampea19/impresionhidrografica.com/index.php
    pampea19   84021  1.0  0.0  13512  1248 ?        R    16:01   0:00 /opt/suphp/sbin/suphp
    
    Running Queries:
    *************************** 1. row ***************************
       USER: pampea19_imphg
         DB: pampea19_impresionhidrografica
      STATE:
       TIME: 1
    COMMAND: Sleep
       INFO: NULL
    *************************** 2. row ***************************
       USER: pampea19_imphg
         DB: pampea19_impresionhidrografica
      STATE:
       TIME: 1
    COMMAND: Sleep
       INFO: NULL
    *************************** 3. row ***************************
       USER: pampea19_imphg
         DB: pampea19_impresionhidrografica
      STATE:
       TIME: 1
    COMMAND: Sleep
       INFO: NULL
    *************************** 4. row ***************************
       USER: pampea19_imphg
         DB: pampea19_impresionhidrografica
      STATE:
       TIME: 2
    COMMAND: Sleep
       INFO: NULL
    *************************** 5. row ***************************
       USER: pampea19_imphg
         DB: pampea19_impresionhidrografica
      STATE:
       TIME: 2
    COMMAND: Sleep
       INFO: NULL
    *************************** 6. row ***************************
       USER: pampea19_imphg
         DB: pampea19_impresionhidrografica
      STATE:
       TIME: 7
    COMMAND: Sleep
       INFO: NULL
    *************************** 7. row ***************************
       USER: pampea19_imphg
         DB: pampea19_impresionhidrografica
      STATE:
       TIME: 5
    COMMAND: Sleep
       INFO: NULL
    *************************** 8. row ***************************
       USER: pampea19_imphg
         DB: pampea19_impresionhidrografica
      STATE:
       TIME: 1
    COMMAND: Sleep
       INFO: NULL
    *************************** 9. row ***************************
       USER: pampea19_imphg
         DB: pampea19_impresionhidrografica
      STATE:
       TIME: 1
    COMMAND: Sleep
       INFO: NULL
    *************************** 10. row ***************************
       USER: pampea19_imphg
         DB: pampea19_impresionhidrografica
      STATE:
       TIME: 1
    COMMAND: Sleep
       INFO: NULL
    *************************** 11. row ***************************
       USER: pampea19_imphg
         DB: pampea19_impresionhidrografica
      STATE:
       TIME: 3
    COMMAND: Sleep
       INFO: NULL
    *************************** 12. row ***************************
       USER: pampea19_imphg
         DB: pampea19_impresionhidrografica
      STATE:
       TIME: 1
    COMMAND: Sleep
       INFO: NULL
    *************************** 13. row ***************************
       USER: pampea19_imphg
         DB: pampea19_impresionhidrografica
      STATE:
       TIME: 1
    COMMAND: Sleep
       INFO: NULL
    *************************** 14. row ***************************
       USER: pampea19_imphg
         DB: pampea19_impresionhidrografica
      STATE:
       TIME: 1
    COMMAND: Sleep
       INFO: NULL

    Does anybody know what is this? I contacted hostgator and they are trying to sell me Sitelocker to fix the problem, but want to charge me 1200USD. Actually I do not really trust them, they said that “to keep being hacked the way I am I have an scrip in my website” “, then they said I can fix with their tool, but just after that “if the script keep running I will not be able to fix the issue”. Sorry I am a newbie with wordpress. If anybody can help me I will be grateful. Thanks.

Viewing 1 replies (of 1 total)
  • Greetings!

    We’re sorry to hear that you’re having issues with your website. You should be able to login to your cPanel which you will need to use to fix any issues you have as logging into your WordPress Dashboard would only be accessible once we have whitelisted your IP.
    Someone will be replying to your email shortly with additional information.

Viewing 1 replies (of 1 total)
  • The topic ‘Site Down Because Taking CPU Resources’ is closed to new replies.