Site Down due to CPU usage

  • Resolved jrthor2

    (@jrthor2)


    2 months ago

    My site went down yesterday (it’s back up this morning, as my host added 30% more CPU for the rest of this month), and my hosting company said it was because the number of CPU/minute was too many for my hosting plan. They provided me the below logs.

    User Agent ——————————————- 1083858 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36 29665 Amazon Music Podcast 20047 iTMS 15360 Mozilla/5.0 (compatible; Googlebot/2.1; +https://www.google.com/bot.html) 9116 Spotify/1.0 5231 Podbean/FeedUpdate 2.1 4376 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.4 Safari/605.1.15 (Applebot/0.1; +https://www.apple.com/go/applebot) 4350 facebookexternalhit/1.1 (+https://www.facebook.com/externalhit_uatext.php) 3787 WordPress/6.7.1; https://www.breathinginchrist.com 3028 Mozilla/5.0 (iPhone; CPU iPhone OS 18_1_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.1.1 Mobile/15E148 Safari/604.1

    The support agent said the 1 million executions at the top are mostly from the Ajax, the Amazon Music, has quite a few as well, but the top request is what used all the CPU.

    I’m not sure if this is a plugin issue or not, just trying to get some help as to why yesterday there were so many Ajax calls for my site, which look to pertain to podcasting.

    Thanks for any help!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Serhiy Zakharchenko

    (@zahardoc)

    Hi @jrthor2,

    I don’t believe this issue is related to our plugin. Do you currently use any caching plugins? They can help prevent similar issues in the future.

    Thread Starter jrthor2

    (@jrthor2)

    We are using the SiteGround Speed Optimizer plugin for caching. I’m not necessarily saying this is a plugin issue, but seeing over 1 million exe utions from Amazon, I was just wondering if someone had any ideas why this would happen, since it caused our site to go down. What would I look for in our caching plugin to help prevent this?

    Plugin Author Serhiy Zakharchenko

    (@zahardoc)

    @jrthor2 Unfortunately, this is beyond the scope of our plugin support. I recommend reaching out to your hosting support team or hiring a developer to investigate the issue further.

Viewing 3 replies - 1 through 3 (of 3 total)
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