• Resolved techsline

    (@techsline)


    Hello,

    I just updated my theme 2 mins ago, and site’s down after it. I’m just getting white page on home page and admin panel.

    Could you please help me guys?
    Regards,

Viewing 8 replies - 1 through 8 (of 8 total)
  • Same here, I updated from 2.06 to 2.09 and now it says, “Warning: require(/home/content/p3nexnas06_data02/29/2168229/html/wp-content/themes/accesspress-lite/inc/custom-header.php): failed to open stream: No such file or directory in /home/content/p3nexnas06_data02/29/2168229/html/wp-content/themes/accesspress-lite/functions.php on line 77

    Fatal error: require(): Failed opening required ‘/home/content/p3nexnas06_data02/29/2168229/html/wp-content/themes/accesspress-lite/inc/custom-header.php’ (include_path=’.:/usr/local/php5_4/lib/php’) in /home/content/p3nexnas06_data02/29/2168229/html/wp-content/themes/accesspress-lite/functions.php on line 77

    Same problem here after updating to 2.09.

    I have temporarily switched to another theme so my site is working but would like to get Accesspress lite theme working again.

    Jules

    I switched to another theme, deleted the updated Accesspress lite theme and then re-installed and activated Accesspress lite 2.09 theme.

    I’m not sure why updating the theme didn’t work but after doing the re-install from scratch it is working for me now. It kept my settings which was a phew! moment ??

    Jules

    How did you change themes? I can’t even get to the dashboard

    Theme Author Access Keys

    (@access-keys)

    I just noticed that there is some problem regarding download in www.ads-software.com .. so please download again until you get a full zip which is appox. 2.5 mb in size and then replace the old file via FTP if you are unable to access dashboard.

    Same here. I had to completely delete the old version via FTP and upload the new one to get my site back.

    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    Hello!

    I apologize for the problems encountered. This was an issue on one of the www.ads-software.com servers where it had a bad copy of this particular version of the theme.

    I have corrected that server and verified that all of the servers have a correct copy of the latest version and the previous version, which had the issue. I do apologize for any problems that may have occurred due to this error. If you update to the latest version of the theme, you should not encounter any problems.

    Sorry for the issue, I hope it is now fixed for all involved.

    Thank you for such a great theme!

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘site down white page’ is closed to new replies.