• Dear support,

    I think since the latest update of wordpress the site editor isn’t working anymore. I get a black screen after clicking “customize site”. Please help me out.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support putra1arya

    (@putra1arya)

    Hello @hafida14,
    Can you provide us with your gutenverse system status?

    Thread Starter hafida14

    (@hafida14)

    THEME INFO

    Theme Name : Zeever
    Theme Version : 1.1.5 WordPress Environment

    Home URL : https://peutervoetbalalkmaar.nl/
    Site URL : https://peutervoetbalalkmaar.nl
    Login URL : https://peutervoetbalalkmaar.nl/entree/
    WP Version : 6.6.2
    WP Multisite : -
    WP Debug Mode : Disabled
    PHP Memory Limit : 512M
    WP Memory Limit : 40M
    WP Language : nl_NL
    WP Upload Directory : ?
    Number of Category : 1
    Number of Tag : 0 Server Environment

    Server Info : Apache/2.4.62 (Unix)
    PHP Version : 8.1.29
    PHP Post Max Size : 128M
    PHP Time Limit : 240
    PHP Max Input Vars : 4000
    SUHOSIN Installed : -
    WP Remote Get : ?
    PHP Image library installed : ?
    PHP GD library installed : ?
    PHP GD WebP supported : ?
    PHP fileinfo library installed : ?
    CURL Installed : ? Active Plugins

    Cache Enabler : by KeyCDN - 1.8.15
    Contact Form 7 : by Takayuki Miyoshi - 5.9.8
    Gutena Forms - Contact Forms Block : by ExpressTech - 1.2.4
    Gutenverse : by Jegstudio - 2.0.4
    Gutenverse Form : by Jegstudio - 1.0.4
    Jetpack Boost : by Automattic - Jetpack Site Speed team - 3.4.9
    Limit Login Attempts Reloaded : by Limit Login Attempts Reloaded - 2.26.13
    Manage Notification E-mails : by Virgial Berveling - 1.8.6
    Meta Generator and Version Info Remover : by Pankaj Kumar Mondal - 16.0
    Strato Assistant : by Strato - 7.3.0
    Wordfence Security : by Wordfence - 7.11.7
    WPS Hide Login : by WPServeur, NicolasKulka, wpformation - 1.9.16.7
    Thread Starter hafida14

    (@hafida14)

    Hello @putra1arya,

    Thanks for replying and sorry for the delay. Above is the system status. Thank you so much for trying to help me out.

    Plugin Support putra1arya

    (@putra1arya)

    Hello @hafida14,
    After updating to the newest version, does the black screen still appear?
    If so, please try to deactivate your plugins one by one to find out if any of your plugins have conflicts with gutenverse.

Viewing 4 replies - 1 through 4 (of 4 total)
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