• Resolved ajengel8

    (@ajengel8)


    My WordPress site uses the WP-Dimension theme (v 2.01). This morning, when I clicked the “Return” button on one of the pages, suddenly the site stopped loading properly. It shows the home page for a second before going blank. Here are the fixes I’ve tried which haven’t worked so far:

    -Tested on mobile and in different browsers
    -Updated the WP version, themes, and plugins
    -Deactivated all plugins

    Before the issue started, I had added a couple new pages, but I didn’t modify anything in the theme file or other sensitive areas. It’s been working fine for years prior to this. I did some googling which suggested the issue may be JS related, but I’m not versed in JS and don’t know what to do. Thanks for any help you can provide!

    The page I need help with: [log in to see the link]

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  • threadi

    (@threadi)

    I have no problems with the output of the website. It looks fine. I don’t know which return button you mean though, I don’t see it anywhere.

    Maybe it would make more sense to contact their support if you have any questions about the theme: https://github.com/cogdog/wp-dimension

    Thread Starter ajengel8

    (@ajengel8)

    Update: if you haven’t visited the site before, it seems to load fine. But the issue will start occurring when you click the Return button at the bottom of a page like this one: https://adamjengel.com/multimedia/

    And I will reach out to their support, thanks!

    Thread Starter ajengel8

    (@ajengel8)

    Update: The theme creator helped me resolve the issue! All set now.

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