Site Gets Reloaded when user select time

  • Resolved gurpreetk19

    (@gurpreetk19)


    1 year, 1 month ago

    Hi Team,

    I have got appointment hour booking plugin installed to my website. However I am having an issue during time selection as a guest user where when I select the time the site gets reloaded automatically. During trouble shooting It has been identified that it plugin was having a conflict with another plugin WP Rocket which is installed to keep the performance of the website optimised. When WP Rocket is enabled the issue with time selection persists. As a temporary work around I have deactivitated with WP Rocket plugin so its does not impact customer to book the appointment. I would like to get this investigated from your end and provide a solution to it so both plugin can be enabled at the same time without having issue with time selection functionality.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    Instead completely disabling WP Rocket, try excluding only the page that contains the booking form this way:

    In WP Rocket settings

    1- Go to WP Rocket Advanced Rules tab.

    2- Locate the box Never cache URL(s).

    3- Enter the URL of the page that contains the booking form

    In order to provide a more complete solution, I would need to see a page where this problem is occurring. If you don’t want to share the address of the booking form in this public forum you can send it using the following contact form: https://apphourbooking.dwbooster.com/contact-us

    Thank you!

    Thread Starter gurpreetk19

    (@gurpreetk19)

    Thank you for the solution. Recommended fix is working without any issue

Viewing 2 replies - 1 through 2 (of 2 total)
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