• Resolved snighat

    (@snighat)


    hi need help with the plugin. As soon as you install the plugin the entire site gets corrupted after installing plugin. We have to reset & restore to make it work again

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author alexacrm

    (@alexacrm)

    @snighat sorry to hear that, let’s see if we can resolve it. Can you give us any additional information? Corrupted how? File system corrupted? Database? Or just a fatal crash? Can you let us know your WordPress and php versions and email php error log to [email protected] ?

    thank you

    Thread Starter snighat

    (@snighat)

    Thank you so much for your quick reply. We were able to engage WP support. It appears that the plugin we activated conflicts with the Gutenberg plugin specifically. But since you are using Elementor, Gutenberg is not needed as a page editor. Here is the error message that we I saw before deactivating Gutenberg:


    Warning: Attempt to read property “month” on null in /wordpress/plugins/gutenberg/17.4.1/lib/compat/wordpress-6.4/script-loader.php on line 38
    Fatal error: Uncaught TypeError: array_values(): Argument #1 ($array) must be of type array, null given in /wordpress/plugins/gutenberg/17.4.1/lib/compat/wordpress-6.4/script-loader.php:38″_

    Plugin Author alexacrm

    (@alexacrm)

    @snighat,

    we’re not using any particular editor, but we do integrate with Elementor and we do have Gutenberg blocks implemented. I don’t see any references to our plugin in the fatal crash you’re experiencing but I assume it could be in the Gutenberg block.

    We do use Monaco editor as part of our block and sometimes it does give people trouble. We have an advanced setting that allows you to disable Monaco editor.

    • This reply was modified 10 months, 1 week ago by alexacrm.
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Site getting corrupted after installing plugin’ is closed to new replies.