• gustafsson1

    (@gustafsson1)


    Hello

    So my site was hacked and my hosting told me it was due to not having the right passw protection.

    I have a full backup made some weeks ago , when all was working

    In Cpanel can i use a restore function ?
    Is this a matter of just deleting everything and re uploading ?

    Help please

    thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • digitalbox

    (@digitalbox)

    unfortunately, you can’t restore from cpanel. You can send your backup to your hosting provider (via wetransfer.com, yousendit or any other similar service) and they can restore it for you.

    Skrlance

    (@seanlance)

    If everything is wiped out restore it back &

    If you are unable to access wordpress admin, try this out:

    1. login to cpanel
    2. go to database >> phpmyadmin
    3. click on your database and then wp_users
    4. Click on edit and change the user name and delete or change any extra

    & make sure you keep some strong password next time. Something combined with uppercase, lowercase, letters and numbers. And try some security plugins.

    thnx

    Thread Starter gustafsson1

    (@gustafsson1)

    Hello

    Well actually is the way around i can log in my wordpress admin

    but inexplicably i cant log in the cpanel (maybe this has nothing to do
    with the hacking but its another problem) i also contacted my hosting
    but they take ages to reply

    Can i change something in the wordpress admin ?

    thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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