site hangs while waiting to connect to optimole

  • Resolved zinan

    (@zinan)


    4 years, 3 months ago

    When trying to connect, the site hangs for many seconds while trying to connect to micpqcl5bq7u.i.optimole.com (I assume this is the userData.cdn_key). The wait is long enough that some Users have assumed the site is down. I installed optimole on recommendation from others, but the same happens on my other sites with optimole installed. Is this a configuration issue?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello,

    I’ve checked and it looks like the response time is ok here: https://snpy.in/yGYWE9
    There is some blocking but I don’t see long wait times for connection.

    Is this for a specific region that I can try to replicate?

    You can contact us directly on https://optimole.com/#contact and share with use some private details like location and I can share with you the reports so we can help you out.

    Let us know, thank you!

    Thread Starter zinan

    (@zinan)

    This might be an issue only in my region, the https://snpy.in/yGYWE9 response time is similar to other results. We will investigate. Thanks for the prompt response.

Viewing 2 replies - 1 through 2 (of 2 total)
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