Site has gone down

  • I don’t know what happened but my wordpress site has gone completely.

    I cannot even access the wp-admin login area anymore.

    I’ve contacted 123 reg but they say the hosting is fine and everything is OK their end. They aren’t helping at all and say they cant do anything to help. They say I need to check the website itself -but I can’t do this because I can’t log into it

    it says yourhealthmate.co.uk is currently unable to handle this request.
    HTTP ERROR 500

    https://yourhealthmate.co.uk/

    They say it is a coding issue in the website – but I built this myself and haven’t been into the dashboard for a good while – and I haven’t changed anything different since it was working so I have no clue what to do.

    And as I say, I can’t even get the log-in page up – it has the same error 500 thing.

    Any help or suggestions would be most appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)

  • this is usually a PHP error, You need to use FTP client or File manager from your Cpanel and got the public_html -> wp-config.php and turn on the debug mode so you can see whats the error.

    define('WP_DEBUG', false); => define('WP_DEBUG', true);

    Thread Starter yourhealthmate

    (@yourhealthmate)

    Thanks

    I did that

    and now when I tried to go to the wp-admin page I got this:

    Warning: require(/home/cluster-sites/2/y/yourhealthmate.co.uk/public_html/wp-includes/class-wp-post-type.php): failed to open stream: No such file or directory in /home/cluster-sites/2/y/yourhealthmate.co.uk/public_html/wp-settings.php on line 160 Fatal error: require(): Failed opening required ‘/home/cluster-sites/2/y/yourhealthmate.co.uk/public_html/wp-includes/class-wp-post-type.php’ (include_path=’.:/usr/share/pear54:/usr/share/php’) in /home/cluster-sites/2/y/yourhealthmate.co.uk/public_html/wp-settings.php on line 160

    Do you know what that means?

    thanks in advance!

    It seems you WordPress installation is messed up, wp-includes//class-wp-post-type.php is missing and maybe some other files, just upload new WordPress installation after make a backup of course ??

Viewing 3 replies - 1 through 3 (of 3 total)
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