site is using billing address – not shipping address – for shiping methods

  • Resolved nstampler

    (@nstampler)


    6 years, 3 months ago

    My site is using the billing address – not the shipping address – to pull up available shipping methods.

    My site is set to sell to anywhere but only to ship to local addresses. (We only deliver locally)

    However, on the checkout page, if you put in a billing address that we cannot deliver to, it gives an error that no shipping methods are available. Even if the shipping address is local.

    Apparently, it is pulling up available shipping methods based on the billing address – instead of the billing address. Why is this happenning?? Please help!!

    • This topic was modified 6 years, 3 months ago by nstampler.

    The page I need help with: [log in to see the link]

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  • Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    If the shipping address defaults to the customer’s billing address when checking out on your website – you can change that behavior in WooCommerce >> Settings >> Shipping >> Shipping options:

    https://cld.wthms.co/wlbzJg

    I hope this helps!

Viewing 1 replies (of 1 total)
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