site keys

Hi @hhurst,

I’m sorry that you have a problem. Have you tried to get a new site key? Is it a key for Google reCAPTCHA V2 or invisible reCAPTCHA?

Anyway, you are first with this issue…

I have v2. I think I have done this. But will you give me steps to follow? Thank you.

You’ve inserted wrong site key, that’s the issue…

Please copy it once again from https://www.google.com/recaptcha/admin#list

When I go to this link it tells me to “register a new site.”
I am confused because that is different from what you describe as I need to “copy it once again.” I have already registered – that is how I got the site keys to begin with. That was months ago and suddenly the key does not work and I get an error message. If I register my site again, as if it were new to google, could that cause more problems?

Aha! You are using another plugin (SWPM) and this plugin has own Google reCAPTCHA solution with different site key and that’s the problem…

SWPM ?
I do not have this listed in my plug ins. I don’t know what SWPM is.
No one has been able to log into my site for a week now.

If this is wp simple membership you are talking about, I do not have that as a recaptcha. Definitely not.

When I deactivated Simple Google reCAPTCHA the error messages went away.

If you deactivate Simple Google reCAPTCHA how is possible that you still see Google reCAPTCHA window?

Please, make sure, that you are using the same keys. It looks that you are using reCAPTCHA addon for Simple membership with different keys:
https://simple-membership-plugin.com/simple-membership-and-google-recaptcha-integration/

I’m sorry, but I can’t help you more ??