• Resolved aariqn

    (@aariqn)


    Successfully installed Site Kit and able to connect with Search Console and PageSpeed Insights, but failed to complete connection for Analytics. “Connect Service” green line keep running but won’t complete. I have tried connection for several times and each for several hours.

    Can anyone suggest me a solution for this issue?

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi?@aariqn, thanks for opening your own topic that’s much appreciated. I’d be happy to look into this further for you. To do this, please can you share the following:

    1. Your?Site Health information. You can?use this form?to share privately if preferred.??
    2. When setting up Analytics, are you creating a new property or are you using an existing property?
    3. Do you encounter the same from an?Incognito window?

    Could you also try following our troubleshooting steps here to see if you are able to complete Analytics setup while in troubleshooting mode with just Site Kit active.

    Once you have shared the information above I can help by suggesting some next steps to take. If you have any questions in the meantime then let me know.

    poucher2137

    (@poucher2137)

    I have the same problem. In browser console there is an error:

    googlesitekit-vendor-cca22bcdeb2e1252b20a.js:7 Uncaught (in promise) TypeError: Invalid attempt to spread non-iterable instance.
    In order to be iterable, non-array objects must have a [Symbol.iterator]() method.
    at _nonIterableSpread (googlesitekit-vendor-cca22bcdeb2e1252b20a.js:7:654709)
    at googlesitekit-vendor-cca22bcdeb2e1252b20a.js:1:77348
    at reducerCallback (googlesitekit-modules-analytics-4-c82d34b549c6c79ba517.js:126:41700)
    at reducer (googlesitekit-datastore-site-a25b86aff61d95d576a3.js:1:33952)
    at googlesitekit-data-3b542d543c8681a7a9e3.js:1:4154
    at Array.reduce ()
    at googlesitekit-data-3b542d543c8681a7a9e3.js:1:4125
    at googlesitekit-data-3b542d543c8681a7a9e3.js:1:4154
    at Array.reduce ()
    at Object.root (googlesitekit-data-3b542d543c8681a7a9e3.js:1:4125)

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @poucher2137 Thanks for reporting and sharing the console error you see. Please could I ask you to open your own topic sharing this information as well as your Site Health information. You can?use this form?to share privately if preferred.??

    We can help you individually with this issue to try and find a solution for you and get Analytics set up in Site Kit for you.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    Just to update you here that we have identified the issue causing this. More information can be seen in the GitHub issue here but the team are working on a fix for this as we speak.

    Thread Starter aariqn

    (@aariqn)

    Hi @adamdunnage ,

    1. Form submitted.
    2. I am planning to create a new account, however I have not made it to the property selecting stage due to this issue.
    3. I have tried using incognito before creating this thread after reading the other threads with the same issue.

    Based on your last reply, should I just wait for the newer version release?

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @aariqn Yes, we are aiming to get this out with the next release which is next week. If you wish to fix the issue for now then you could downgrade the plugin to the previous version which would work for now until the next release is available but that’s up to you.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @aariqn Site Kit 1.139.0 is now available which includes a fix for this issue. Please update to the latest version and let us know if you encounter any further issues.

    Thread Starter aariqn

    (@aariqn)

    Thank you! No more issue from my side.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @aariqn Glad to hear that and glad we could get this resolved for you.

Viewing 9 replies - 1 through 9 (of 9 total)
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