Site Kit causes error after update

Update

Have done the same update on a different website (with a different theme) and got the same error. The following was emailed by wordpress;

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.3.2
Current theme: CuteWP (version 1.0.2)
Current plugin: Site Kit by Google (version 1.3.1)
PHP version 7.3.14

Error Details
=============
An error of type E_ERROR was caused in line 102 of the file /home/wozblogger.com.au/public_html/wp-content/plugins/google-site-kit/google-site-kit.php. Error message: Uncaught Error: Call to undefined function opcache_reset() in /home/wozblogger.com.au/public_html/wp-content/plugins/google-site-kit/google-site-kit.php:102
Stack trace:
#0 /home/wozblogger.com.au/public_html/wp-includes/class-wp-hook.php(290): googlesitekit_opcache_reset(Object(Plugin_Upgrader))
#1 /home/wozblogger.com.au/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters('', Array)
#2 /home/wozblogger.com.au/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#3 /home/wozblogger.com.au/public_html/wp-admin/includes/class-plugin-upgrader.php(316): do_action('upgrader_proces...', Object(Plugin_Upgrader), Array)
#4 /home/wozblogger.com.au/public_html/wp-admin/update.php(47): Plugin_Upgrader->bulk_upgrade(Array)
#5 {main}
  thrown

Screen Shot after update

@wozbuilders Can you try reset Site Kit before then deleting the plugin in full. After doing so please install and setup once more, using a Chrome browser incognito window.

If the issue remains please inform me of your Site Health information and we can troubleshoot further.

@jamesosborne I will do as you suggested, although my original issue only showed up after updating Site Kit. The site appeared to be working without issue after the update error. My concern was that a small insignificant error may develop into a larger issue.

I’ll remove the plugin and reinstall from scratch and let you know. Hopefully there will be an update over the next few days so I can see if the issue is resolved.

thanks for following up @wozbuilders, please keep us updated. It would be good to know if the reset and reinstall resolves it for you. The error is a related to a call to a function that may not be enabled on your server. Version 1.3.1 should have addressed this.

I have done the reset and reinstall. No issues yet but wont know for sure until the next Site Kit update.

Any idea what function might not be enabled? I am self hosted out of my spare bedroom so can make any required changes. I’m running Centos 7, Apache & Nginx with php versions ranging from 5 to 7 available.

• This reply was modified 5 years, 1 month ago by wozbuilders. Reason: Added more info

@wozbuilders thanks for the update! The issue seems to occur where Opcache is not enabled. As seen in the issue linked, the plugin was making a call to opcache_reset(). With the update, if it doesn’t detect the function it won’t call it.

Mohon bantuannya saya tidak bisa menginstal site kit by google

@kenslalu Can you please open a new support topic as per forum guidelines and we would be happy to assist from there.

Please add as much information to your support topic such as your URL, plugins used or your Site Health Information.

You can also checked the plugins website, which features information on resolving common issues.

I can confirm the issue was resolved.

@wozbuilders Many thanks for the update, good to hear it’s now working for you.