Site Kit dashboard error

  • Resolved slmorris

    (@slmorris)


    4 years, 5 months ago

    When I try to access the Site Kit dashboard I am getting the following error. This is V 1.18.0 on a brand new site so I can’t run the setup/config. Cache is disabled.

    Loading chunk 1 failed.
(error: https://3dtampaprint.com/wp-content/plugins/google-site-kit/dist/assets/js/chunk-googlesitekit-adminbar~chunk-googlesitekit-setup-wizard-proxy-932482d135cb9226c379.js)

    in Unknown
    in Suspense
    in DashboardSplashApp
    in GoogleSitekitDashboardSplash
    in RestoreSnapshots
    in ErrorHandler
    in Root
Viewing 6 replies - 1 through 6 (of 6 total)

  • I’m getting the same error too. And the G icon is way big too on the left hand menu

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for getting in touch. I noticed you are using a maintenance mode plugin at present, which may not be compatible when active with Site Kit.

    If you happen to encounter this same error when your site is live note you can share your Site Health information privately using this form. There’s a section within the form where you can share any additional information such as console errors, PHP errors or anything else which may prove useful for troubleshooting

    You can also check whether the same issue appears when using a browser incognito window.

    • This reply was modified 4 years, 5 months ago by James Osborne.
    Plugin Support James Osborne

    (@jamesosborne)

    @andy_moyle If you’d like to open a new support topic we’d be happy to assist with your case individually.

    Please include all relevant information to your support topic, including your Site Health Information so we can try and determine more on this issue.

    @slmorris we’ve released a fix to address this error in the latest release version 1.20.0. Please update and let us know if the issue is resolved for you.

    Thread Starter slmorris

    (@slmorris)

    That seems to have fixed it. Thank you!

    Plugin Support James Osborne

    (@jamesosborne)

    Great to hear it, many thanks for the update.

Viewing 6 replies - 1 through 6 (of 6 total)
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