• Hello,

    I have been gradually installing Site Kit on all my sites since December 15th. I haven’t had any issues so far, but today I was surprised to realize almost all my sites were disconnected. This is what I was seeing: https://rzfg.co/i/AZAdt5.

    Do you know what could have caused that on so many sites? And when that happens, does all analytics tracking stops? Or is it just the plugin UI that gets disconnected?

    Thanks for your help!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hello?@razorfrog thanks for getting in touch. Sorry to hear you are facing this issue. To help you with this could you please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. If you perform a Site Kit reset and try setup once more do you still see the same?
    3. Do you see any console errors when encountering this message?

    let me know if you have any questions on the above.

    Thread Starter Razorfrog Web Design

    (@razorfrog)

    Hi, thanks for getting back to me!

    I submitted the form with the details of one of the sites that I found disconnected today again (after reconnecting it 2 days ago).

    As I mentioned, I had 130+ sites disconnected and they all use different themes and plugins, and are on different servers and hosting. Some of them were built last year, others were built more than 7 years ago.

    I was wondering if there is a site authorization limit? We ran into that issue 3 years ago: https://www.ads-software.com/support/topic/25-site-authorization-limit/#post-12456822

    Since we had the plugin installed years ago, when I was setting it up this time, I did perform a Site Kit reset on all sites before connecting to my Google account. And there are no console errors.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @razorfrog Thanks for sharing the information.

    As Site Kit uses?OAuth 2.0?to connect the plugin and your site to the respective Google services there is a 100 active connection limit. This means that if you’re using the same Google account to set up all these sites only 100 will remain connected. If you connected site number 101 the longest connected site will become disconnected, to accommodate the latest site set up.

    You can see a list of your active sites using the “Manage Sites” feature, accessible from your Site Kit dashboard.

    If you have more than 100 sites this may be the cause of being asked to re-connect Site Kit on the previously connected sites. This 100 site limit is an OAuth limitation, as opposed to a Site Kit limitation.

    What you can do in such circumstances is use different Google accounts, or if you have individual site administrators for your sites they can initially set up the plugin, before ensuring you are granted access to the connected services (ie. The Analytics property). That way you are not initially connecting the plugin, so it won’t count against your 100 OAuth connection limit.

    Let me know if you have any questions with the above.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Site Kit disconnected on 130+ sites’ is closed to new replies.