• Resolved franknez888

    (@franknez888)


    Hi,

    Site Kit is not working anymore. Here are the errors it listed:

    `Cannot read properties of null (reading ‘setValues’)</p> <pre class=”wp-block-code”><code>in AuthenticatedPermissionsModal in PermissionsModal in ErrorHandler in ThemeProvider in StrictMode in Root`

    How do I fix this?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @franknez888. So we can determine the cause of this and ensure Site Kit works as expected, please share the following:

    1. Your?Site Health information. You can?use this form?to share privately if preferred.??
    2. When checking the Site Kit dashboard from a Chrome browser?incognito window?does the same occur? If so, please share any?browser console errors?that appear.?
    3. Does the same occur if you temporarily pause Cloudflare?

    Based on a previous report, what you may be experiencing could be based on a Cloudflare configuration. I checked your site and it is pointing to Cloudflare servers. Once we have the information above, we can hopefully find out more.

    Thread Starter franknez888

    (@franknez888)

    I’ve submitted the information requested using the form. I use Kinsta and they’ve advised they can’t fully disable Cloudflare.

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the update @franknez888. While Kinsta may be unable to temporarily pause Cloudflare for your site, it looks like there may be a setting to manually disconnect your site from Cloudflare. See this guide.

    Can you try that before then checking the Site Kit dashboard once more?

    Plugin Support James Osborne

    (@jamesosborne)

    I’m just following up with you to check whether the error remains? If so please share any findings you may have hard from temporarily disconnecting your site from Cloudflare. Thank you.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 5 replies - 1 through 5 (of 5 total)
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