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@thetallone Many thanks for creating the GitHub issue, with additional information. Would it be possible for you to also share your Site Health information, either here or in the respective GitHub issue?

If you’ve like to share your Site Health information along with your URL you can do so privately using this form.

Will do, we’ll have to push a WP update first to get Site Health (currently using WP 5.1.1). We’re due a push for updates soon so I’ll update here once that’s up.

@thetallone Perfect, thanks for the update. I can keep you updated with any news on the respective GitHub issue also.

@jamesosborne @thetallone

Has there been any new discovery or solutions on this? ??

Thanks,
Nolan F.
aka Devil of a Man

@devilofaman We’re still investigating this issue, but you can keep track of it at the GitHub issue below:
https://github.com/google/site-kit-wp/issues/1391

@jamesosborne
I installed the plugin today and I have exactly the same error, when I click on start setup and enter with my google account I get the error message.
I need help please ?? .

Site health information:

### wp-core ###

version: 5.4.1
site_language: es_CO
user_language: es_CO
timezone: America/Guayaquil
permalink: /%postname%/
https_status: false
user_registration: 0
default_comment_status: open
multisite: false
user_count: 1
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /srv/disk22/3419683/www/marfitours.tk
wordpress_size: 41,71 MB (43732763 bytes)
uploads_path: /srv/disk22/3419683/www/marfitours.tk/wp-content/uploads
uploads_size: 6,13 MB (6423360 bytes)
themes_path: /srv/disk22/3419683/www/marfitours.tk/wp-content/themes
themes_size: 6,82 MB (7149275 bytes)
plugins_path: /srv/disk22/3419683/www/marfitours.tk/wp-content/plugins
plugins_size: 27,07 MB (28380002 bytes)
database_size: 959,79 KB (982824 bytes)
total_size: 82,65 MB (86668224 bytes)

### wp-dropins (1) ###

advanced-cache.php: true

### wp-active-theme ###

name: Travel Master (travel-master)
version: 1.0.6
author: Theme Palace
author_website: https://themepalace.com
parent_theme: none
theme_features: automatic-feed-links, title-tag, footer-widgets, post-thumbnails, menus, html5, custom-background, custom-logo, customize-selective-refresh-widgets, editor-style, editor-color-palette, align-wide, editor-font-sizes, editor-styles, wp-block-styles, custom-header, jetpack-responsive-videos, widgets
theme_path: /srv/disk22/3419683/www/marfitours.tk/wp-content/themes/travel-master

### wp-themes-inactive (3) ###

Twenty Nineteen: version: 1.5, author: the WordPress team
Twenty Seventeen: version: 2.3, author: the WordPress team
Twenty Twenty: version: 1.2, author: the WordPress team

### wp-plugins-active (7) ###

Akismet Anti-Spam: version: 4.1.5, author: Automattic
Classic Editor: version: 1.5, author: WordPress Contributors
Contact Form 7: version: 5.1.7, author: Takayuki Miyoshi
Maintenance: version: 3.85, author: WP Maintenance
Site Kit by Google: version: 1.7.1, author: Google
WP Featherlight: version: 1.3.3, author: Cipher
WP Super Cache: version: 1.7.1, author: Automattic

### wp-plugins-inactive (3) ###

Hello Dolly: version: 1.7.2, author: Matt Mullenweg
One Click Demo Import: version: 2.5.2, author: ProteusThemes
WP Travel: version: 3.2.3, author: WEN Solutions

### wp-media ###

image_editor: WP_Image_Editor_GD
imagick_module_version: No disponible
imagemagick_version: No disponible
gd_version: bundled (2.1.0 compatible)
ghostscript_version: 9.26

### wp-server ###

server_architecture: Linux 4.4.177kvmcap x86_64
httpd_software: Apache
php_version: 7.4.5
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 30
memory_limit: 256M
max_input_time: -1
upload_max_size: 15M
php_post_max_size: 20M
curl_version: 7.52.1 OpenSSL/1.0.2u
suhosin: false
imagick_availability: false
htaccess_extra_rules: false

### wp-database ###

extension: mysqli
server_version: 5.7.20-log
client_version: 10.1.26-MariaDB

### wp-constants ###

WP_HOME: https://marfitours.tk/
WP_SITEURL: https://marfitours.tk/
WP_CONTENT_DIR: /srv/disk22/3419683/www/marfitours.tk/wp-content
WP_PLUGIN_DIR: /srv/disk22/3419683/www/marfitours.tk/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

### google-site-kit ###

version: 1.7.1
php_version: 7.4.5
wp_version: 5.4.1
reference_url: https://marfitours.tk
amp_mode: no
site_status: not-connected
user_status: not authenticated
active_modules: site-verification, search-console
required_scopes:
openid: ?
https://www.googleapis.com/auth/userinfo.profile: ?
https://www.googleapis.com/auth/userinfo.email: ?
https://www.googleapis.com/auth/siteverification: ?
https://www.googleapis.com/auth/webmasters: ?
search_console_property: none

`

@isra20 thanks for reporting! We’re currently investigating this issue, but we’ll certainly update the thread on its progress. If you’d like us to run through some checks with you and track your case specifically feel free to open a new support topic.

SAME

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    in Unknown
    in Suspense
    in DashboardSplashApp
    in GoogleSitekitDashboardSplash
    in RestoreSnapshots
    in ErrorHandler
    in Root

Same at my site, with the the Version 1.18.0

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in Unknown
in Suspense
in DashboardSplashApp
in GoogleSitekitDashboardSplash
in RestoreSnapshots
in ErrorHandler
in Root

@svenulrich @somarmedia If you’d like to open a new support topic we’d be happy to assist with your case individually.

Please include all relevant information to your support topic, including your Site Health Information if relevant. You can share using this form after opening a support topic.

Just sending an update that we’ve released a fix to prevent this error in the latest release 1.20.0. In most cases, this issue resolves on its own, but feel free to let us know if the issue still persists for you.

I am marking this topic as resolved since we have not heard back. Feel welcome to open a new support topic if you have any further questions.

Hi Renee, i‘am sorry. After the update everything works fine. Thanks.