Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for getting in touch @therecipebowl. To troubleshoot this issue, please share the following I’d be happy to perform some checks and further advise:

    1. ?Your Site Health information. You can use this form to share privately if preferred.??
    2. When checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear.?
    3. Does this occur on the Site Kit dashboard, the main WordPress dashboard (via the Site Kit widget) or on the front end of your site when using the Site Kit admin toolbar?

    Let me know if you have any questions with the above.

    Thread Starter therecipebowl

    (@therecipebowl)

    I uninstalled and reinstalled site kit, I did not get previous error however now this is what I got: It says Site kit has already been configured by another admin of this site. I am the only admin user.

    Looks like your site is having a technical issue with requesting data from Google services.
    Click here?for more information, or to get more help, ask a question on our?support forum?and include the text of the original error message:
    google_api_connection_fail

    Thread Starter therecipebowl

    (@therecipebowl)

    ` wp-core

    version: 6.6.2
    site_language: en_US
    user_language: en_US
    timezone: America/New_York
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 1
    dotorg_communication: true wp-paths-sizes

    wordpress_path: /home4/herecipe/public_html
    wordpress_size: loading…
    uploads_path: /home4/herecipe/public_html/wp-content/uploads
    uploads_size: loading…
    themes_path: /home4/herecipe/public_html/wp-content/themes
    themes_size: loading…
    plugins_path: /home4/herecipe/public_html/wp-content/plugins
    plugins_size: loading…
    fonts_path: /home4/herecipe/public_html/wp-content/uploads/fonts
    fonts_size: loading…
    database_size: loading…
    total_size: loading… wp-dropins (1)

    object-cache.php: true wp-active-theme

    name: Kale (kale)
    version: 2.7
    author: LyraThemes
    author_website: https://www.lyrathemes.com/
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, menus, automatic-feed-links, title-tag, custom-logo, custom-background, html5, custom-header, post-thumbnails, widgets
    theme_path: /home4/herecipe/public_html/wp-content/themes/kale
    auto_update: Enabled wp-themes-inactive (1)

    Twenty Twenty-Four: version: 1.2, author: the WordPress team, Auto-updates enabled wp-mu-plugins (3)

    Endurance Browser Cache: version: 0.4, author: Mike Hansen
    Endurance Page Cache: version: 2.2.1, author: Mike Hansen
    SSO: version: 0.5, author: Garth Mortensen, Mike Hansen wp-plugins-active (17)

    Advanced Database Cleaner PRO: version: 3.2.10, author: Younes JFR., Auto-updates enabled
    Contact Form 7: version: 5.9.8, author: Takayuki Miyoshi, Auto-updates enabled
    CookieYes | GDPR Cookie Consent: version: 3.2.6, author: CookieYes, Auto-updates enabled
    EasyIndex: version: 1.1.1704, author: Jayce53, Auto-updates enabled
    Google Analytics for WordPress by MonsterInsights: version: 9.1.1, author: MonsterInsights, Auto-updates enabled
    LiteSpeed Cache: version: 6.5.1, author: LiteSpeed Technologies, Auto-updates enabled
    Recent Posts Widget With Thumbnails: version: 7.1.1, author: Kybernetik Services, Auto-updates enabled
    Site Kit by Google: version: 1.136.0, author: Google, Auto-updates enabled
    SQLite Object Cache: version: 1.3.8, author: Oliver Jones, Auto-updates enabled
    The Bluehost Plugin: version: 3.14.12, author: Bluehost, Auto-updates enabled
    UpdraftPlus - Backup/Restore: version: 1.24.6, author: TeamUpdraft, DavidAnderson, Auto-updates enabled
    WPCode Lite: version: 2.2.2, author: WPCode, Auto-updates enabled
    WPForms Lite: version: 1.9.1.2, author: WPForms, Auto-updates enabled
    WP Recipe Maker: version: 9.6.0, author: Bootstrapped Ventures, Auto-updates enabled
    WP Recipe Maker Premium: version: 9.6.0, author: Bootstrapped Ventures, Auto-updates enabled
    Yoast SEO: version: 23.5, author: Team Yoast, Auto-updates enabled
    Yoast SEO Premium: version: 23.5, author: Team Yoast, Auto-updates enabled wp-media

    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1690
    imagemagick_version: ImageMagick 6.9.10-68 Q16 x86_64 2024-04-16 https://imagemagick.org
    imagick_version: 3.5.0
    file_uploads: 1
    post_max_size: 516M
    upload_max_filesize: 512M
    max_effective_size: 512 MB
    max_file_uploads: 20
    imagick_limits:
    imagick::RESOURCETYPE_AREA: 85 GB
    imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
    imagick::RESOURCETYPE_FILE: 12288
    imagick::RESOURCETYPE_MAP: 48 MB
    imagick::RESOURCETYPE_MEMORY: 48 MB
    imagick::RESOURCETYPE_THREAD: 1
    imagick::RESOURCETYPE_TIME: 300
    imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
    gd_version: bundled (2.1.0 compatible)
    gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
    ghostscript_version: 9.25 wp-server

    server_architecture: Linux 4.19.286-203.ELK.el7.x86_64 x86_64
    httpd_software: Apache
    php_version: 8.2.18 64bit
    php_sapi: litespeed
    max_input_variables: 1000
    time_limit: 300
    memory_limit: 512M
    max_input_time: 60
    upload_max_filesize: 512M
    php_post_max_size: 516M
    curl_version: 8.7.1 OpenSSL/1.1.1w
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    current: 2024-09-30T18:56:20+00:00
    utc-time: Monday, 30-Sep-24 18:56:20 UTC
    server-time: 2024-09-30T14:56:19-04:00 wp-database

    extension: mysqli
    server_version: 5.7.23-23
    client_version: mysqlnd 8.2.18
    max_allowed_packet: 268435456
    max_connections: 150 wp-constants

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home4/herecipe/public_html/wp-content
    WP_PLUGIN_DIR: /home4/herecipe/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined wp-filesystem

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    fonts: not writable
    mu-plugins: writable google-site-kit

    version: 1.136.0
    php_version: 8.2.18
    wp_version: 6.6.2
    reference_url: https://therecipebowl.com
    amp_mode: no
    site_status: not-connected
    user_status: authenticated
    verification_status: verified-non-site-kit
    connected_user_count: 1
    active_modules: site-verification, search-console, pagespeed-insights
    recoverable_modules: none
    required_scopes:
    openid: ?
    https://www.googleapis.com/auth/userinfo.profile: ?
    https://www.googleapis.com/auth/userinfo.email: ?
    https://www.googleapis.com/auth/siteverification: ?
    https://www.googleapis.com/auth/webmasters: ?
    capabilities:
    googlesitekit_authenticate: ?
    googlesitekit_setup: ?
    googlesitekit_view_posts_insights: ?
    googlesitekit_view_dashboard: ?
    googlesitekit_manage_options: ?
    googlesitekit_update_plugins: ?
    googlesitekit_view_splash: ?
    googlesitekit_view_authenticated_dashboard: ?
    googlesitekit_view_wp_dashboard_widget: ?
    googlesitekit_view_admin_bar_menu: ?
    googlesitekit_view_shared_dashboard: ?
    googlesitekit_read_shared_module_data::["search-console"]: ?
    googlesitekit_read_shared_module_data::["pagespeed-insights"]: ?
    googlesitekit_manage_module_sharing_options::["search-console"]: ?
    googlesitekit_manage_module_sharing_options::["pagespeed-insights"]: ?
    googlesitekit_delegate_module_sharing_management::["search-console"]: ?
    googlesitekit_delegate_module_sharing_management::["pagespeed-insights"]: ?
    enabled_features:
    adsPax: ?
    audienceSegmentation: ?
    conversionReporting: ?
    gm3Components: ?
    privacySandboxModule: ?
    rrmModule: ?
    active_conversion_event_providers:
    contact-form-7: contact
    wpforms: submit_lead_form
    consent_mode: disabled
    consent_api: not-detected
    search-console_shared_roles: none
    search-console_management: owner
    pagespeed-insights_shared_roles: none
    pagespeed-insights_management: all_admins
    search_console_property: none wpforms

    version: 1.9.1.2
    lite: September 28, 2024 at 1:26 am
    upload_dir: Writable
    total_forms: 4
    total_submissions: 52
    Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for sharing the additional information @therecipebowl, very useful to know more of what’s happening in your case. Based on the above, in particular the google_api_connection_fail error, there may be an issue with your WordPress REST API, or your site can’t communicate with Google services. To try and resolve this, please share the following:

    1. Did you following the steps in this guide, by installing and activating the mini plugin before attempting Site Kit set up once more? If not, please go ahead and do so. This can be useful to connect with Site Kit over a particular protocol should you be impacted by a known IPv6 related block. I don’t see the mini plugin active on your site, so do let me know.
    2. Given your seeing a message related to another user, and you are the only connected user I can see from your Site Health information, can you share whether you encounter any errors after resetting Site Kit and connected once more? If the same occurs after resetting, please share whether you see any warnings or errors when checking your Site Health status? (Tools > Site Health > Status), which differs from your Site Health information requested above? Such errors may include REST endpoint references.

    I also notice a couple of plugins active that could, with particular configuration, impact Site Kit set up. Depending on your updates from the above, we can perform some checks related to possible plugin conflicts.

    Let me know if you have any questions with the above.

    Thread Starter therecipebowl

    (@therecipebowl)

    Thank you! Downloading the mini plug-in seemed to fix the issue. I do notice on my google adsense account that under Ads.text status it says not found?

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @therecipebowl Glad to hear that the mini-plugin fixed your issue. With regards to your ads.txt, we’re limited to plugin related queries here in the Site Kit support forums, but you can reach out in the?AdSense Help Center?for assistance with ads.txt queries.

    Note that if you did already add an ads.txt file to your site, it may take some time for the AdSense team to check this ads.txt file and update your status. It’s possible you already do have a valid ads.txt file placed.

    If you are having trouble setting up your ads.txt file, you can use a plugin such as?ads.txt manager.

    Finally, you can use the below guide for assistance with ads.txt files for your site. As mentioned, it can take a few days before your status changes within the AdSense platform, after you’ve submitted your ads.txt file.?https://support.google.com/adsense/answer/12171612?hl=en

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