• Resolved ankitsonii

    (@ankitsonii)


    hello i have a problem with site ki in my website. It shows Error: Looks like your site is not allowed access to Google account data and can’t display stats in the dashboard. To fix this,?redo the plugin setup. But when i click on redo it shows error invalid parameter: ‘site_id’ . Tell me how i solve this problem.

    The page I need help with: [log in to see the link]

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  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @ankitsonii. We’re aware of users encountering this message and we have some additional details added to this GitHub issue.

    In order to ensure you can view data as expected, please?disconnect your Google account from the plugin?and connect one more. When doing so, please be sure to connect the same Google account used to initially set up Site Kit. After doing so, the Site Kit dashboard should load as normal.

    Let me know if you have any questions with the above.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

    Hello i have a problem with site ki in my website. It shows Error: Looks like your site is not allowed access to Google account data and can’t display stats in the dashboard.? Anytime i try authenticate my google account it the sitekit i just get automatical error and won’t open it.

    Plugin Support James Osborne

    (@jamesosborne)

    Hi @emmy59. Sorry to hear you’ve been running into problems. I can see you have a support topic open from where my colleague can assist. Note also that there is a guide on the plugin website in relation to this error.

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