site kit error

  • Resolved snakepit110

    (@snakepit110)


    3 years, 5 months ago

    site kit error and message is displaying↓ tell me how to solve this problem.

    Cannot read property 'slug' of undefined
    in WidgetAreaRenderer
    in div
    in WidgetContextRenderer
    in DashboardApp
    in GoogleSitekitDashboard
    in RestoreSnapshots
    in ErrorHandler
    in Root
    • This topic was modified 3 years, 5 months ago by snakepit110.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out. So we can determine more on this issue and ensure Site Kit works as expected for you please share the following information:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. At what stage does this occur? (ie. When clicking on the primary Site Kit dashboard or when using the admin toolbar)
    3. Do you see any browser console errors on the same screen where this appears? If you want to share a screenshot of any errors you can use a service such as Imgur.

    Let me know if you have any questions on the above and I’d be happy to assist.

    Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for sharing your Site Health information. As you have a number of plugins active which feature configurations that could impact Site Kit reporting it would be great if you could also share at what stage you encounter this JavaScript error? (ie. When clicking on the primary Site Kit dashboard or when using the admin toolbar)

    I can also provide you with some suggestions once I know of the above, so we an determine the exact cause, which I suspect is a third party plugin configuration.

    Plugin Support James Osborne

    (@jamesosborne)

    @snakepit110 Just following up with you to check if this issue persists? If so please share at what stage this exists.

    Plugin Support Bethany Chobanian Lang

    (@mxbclang)

    @snakepit110 Hi there! We’ve just released v1.39.0, which includes a fix for this issue. Please upgrade your Site Kit plugin.

    I’ll mark this topic as resolved, but if you have any questions or issues, feel free to open a new support topic and we’d be happy to assist. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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