Viewing 15 replies - 16 through 30 (of 33 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    @umarmughal Thanks for the update. Seems like it may something specific to the setup of your main site causing the issue. Can you share your Site Health information if the issue persists on your main site (after checking your site with the latest version of the plugin)?

    Thread Starter Umar

    (@umarmughal)

    @jamesosborne OK i found the reason, SiteKit works fine on any WordPress installation unless you install RankMath SEO Plugin, once you install and activate SiteKit will show blank page, find solution please.

    Plugin Support James Osborne

    (@jamesosborne)

    @umarmughal Thanks for the update, very useful to know. I will checkout the plugin myself. I will update you here with any updates.

    Plugin Support James Osborne

    (@jamesosborne)

    @umarmughal I am unable to replicate the same issue when using RankMath from my side. It might be useful to know more on the problem you are encountering to identify any compatibility issues for other users.

    Can you share any console errors or your XHR response when you encounter the blank page (with RankMath activated)?

    Plugin Support James Osborne

    (@jamesosborne)

    @umarmughal As we didn’t receive a response I will mark this as resolved. Feel free to open a new support topic if you continue to encounter issues.

    Thread Starter Umar

    (@umarmughal)

    @jamesosborne Hi James, sorry for not replying actually i was out of town, so you installed SiteKit and RankMath and it’s working fine? because on other website i am using SiteKit without RankMath and it’s working fine, issue is i can’t install RankMath on it since it’s already using other plugin for SEO .. so what do you suggest then?

    Plugin Support James Osborne

    (@jamesosborne)

    @umarmughal No problem, the issue is reopen now. Can you confirm whether the issue is with the blank page you reported on Site Kit or not being able to activate Rank Math?

    Thread Starter Umar

    (@umarmughal)

    @jamesosborne I can activate RankMath and use it too, but when it’s activated SiteKit shows blank page.

    Plugin Support James Osborne

    (@jamesosborne)

    @umarmughal Thanks for the update. I’ll try replicate the issue from my side once more. In order to do so can you share your Site Health information and whether you’ve made any configuration changes to the Rank Math plugin other than the default settings?

    Thread Starter Umar

    (@umarmughal)

    @jamesosborne From my website i removed SiteKit and just using Analytics now so site health info wont help you is it?

    Plugin Support James Osborne

    (@jamesosborne)

    @umarmughal Your Site Health inform can be useful when trying to reproduce these issues. If you can share the configuration you’ve used in Rank Math I can check using those settings from my side.

    Plugin Support James Osborne

    (@jamesosborne)

    @umarmughal Just following up with you on this issue. After updating to the latest version of the plugin are you encountering the same issue, or can you now use Site Kit as expected?

    Thread Starter Umar

    (@umarmughal)

    @jamesosborne i updated to the latest version and it seems to be working fine so far without any issue, thanks for your concern.

    Plugin Support James Osborne

    (@jamesosborne)

    @umarmughal Great news! Many thanks for the follow up.

    I am facing the same Blank screen issue after migrating the website from another server and updating the Google Sitekit plugin.
    Ref – https://ibb.co/5F7prpL – enteons.com
    Ref – https://ibb.co/MBsMLbF – auraax.com

    • This reply was modified 4 years, 5 months ago by enteons.
Viewing 15 replies - 16 through 30 (of 33 total)
  • The topic ‘Site Kit Error’ is closed to new replies.