• Resolved nick5thgeneration

    (@nick5thgeneration)


    I am using the Site Kit plugin to connect my site to Google Tag Manager. I have tag manager configured to accepts a list of eCommerce events. But when I test the integration the other Tags like Google Analytics, Google Ads & Conversion Linker all fire. But the GA4 eCeommerce one does not fire.

    Has anyone else run into this problem before?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @nick5thgeneration. What you’re encountering isn’t Site Kit specific, it’s more Tag Manager related. When you use Site Kit to insert your Tag Manager snippet, Site Kit places this on your site as suggested by Tag Manager, and no different to a manually placed snippet.

    While you may need to reach out to the product experts over at the Tag Manager Help Center, before doing so I’d be happy to check your set up to ensure your snippet placement appears and is working as expected. In order to do so you can share your Site Health information privately using this form.

    Let me know if you have any questions with the above.

    Thread Starter nick5thgeneration

    (@nick5thgeneration)

    thanks for the offer James. Filling it in now!

    Plugin Support James Osborne

    (@jamesosborne)

    Appreciate you sharing this additional information @nick5thgeneration. I checked your site and I can confirm that your Tag Manager snippet has been placed as expected without modification.

    I can also see some GA4 related eCommerce events being tracked as per this screenshot. Some events was tracked after adding an item to my cart.

    What you may wish to do next is to reach out to the product experts over at the Tag Manager Help Center regarding specific events and assistance with configuration within any GA4 tag.

    Let me know if you have any questions with the info provided above. You can also perform some checks on your events and tags using tagassistant.google.com.

Viewing 3 replies - 1 through 3 (of 3 total)
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