Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hello @arslanbhatti thanks for getting in touch with your issue.

    In other cases there have been configurations at host level resulting in this behaviour. So we can determine more in your case please can you share the following:

    1. Your Site Health information. You can use this form to share privately if preferred. If using the form please include your current hosting provider where request.
    2. Does this happen directly after granting permissions and pressing “allow” or does this occur elsewhere in the setup, such as at the final stage after clicking on the “Visit Dashboard” screen?
    3. Do you see any errors or warnings when checking your “Site Health Status“, which differs to your Site Health information above (Tools > Available Tools > Reset Site Kit)? This can include any REST related errors.

    Let me know if you have any questions with the above. If we can’t determine anything obvious we can perform some checks with the responses between your site and the Site Kit service.

    Thread Starter arslanbhatti

    (@arslanbhatti)

      I already submitted Site Health information using the google forms
    1. It is happening when I click on “Sign in with Google” it takes me to the “Welcome to Site Kit! Let’s get you set up”
    2. Then I click on “Sign in with Google” it takes me to Signed in Google Accounts list
    3. When I click on my Google Account it takes me to “Site Kit wants additional access to your Google Account”
    4. When I click continue it takes me back to step 1 “Welcome to Site Kit! Let’s get you set up”.
    5. I did not see any errors during the whole process.

      I tried Reset Site Kit also but no success

    Note: Google Site Kit is working fine on my 3 other websites with the same google account and same hosting account.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @arslanbhatti thanks for providing all of this information it’s very helpful. I am doing some testing on my side and are so far unable to recreate this issue.

    Could you please provide the following:

    1. Your hosting provider is and what plan you are on with them?
    2. The URL you land back on once you’re redirected to when it takes you back to step 1. This may include details of the callback URL.
    3. Are there any differences between the sites you have with Site Kit working and this site? For example different plugins/themes?

    Feel free to share the above using our user submission form if you prefer.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @arslanbhatti Are you still having this issue?

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Site kit Stuck in signin loop even after plugin update’ is closed to new replies.