Site lockout due to hack attempts

  • Resolved kcapo442

    (@kcapo442)


    4 years, 7 months ago

    Over the past week, I have been experiencing literally hundreds of hack login attempts on my WordPress-based website, from multiple foreign IPs, with lock-out notification emails like like this one sent daily:

    A lockdown event has occurred due to too many failed login attempts or invalid username:
    Username: admin
    IP Address: 5.188.62.147

    IP Range: 5.188.62.*

    Log into your site’s WordPress administration panel to see the duration of the lockout or to unlock the user.

    As of right now, I am STILL unable to log into my site’s admin portal (link provided above).

    My site is hosted by Digital Ocean, and they say that I must try configuring the WordPress firewall, and/or Wordfence settings.

    If so, my assumption is that I must do this via an FTP client, directly with the server, seeing as I am unable to log into my admin portal?

    If not, how so?

    Either way, would GREATLY appreciate some advice, as I cannot use my site.

    Many thanks and best,

    KTC

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support wfphil

    (@wfphil)

    Hi @kcapo442

    The email provided shows that Wordfence is successfully doing its job of protecting your website from brute force login attacks.

    When you said, “As of right now, I am STILL unable to log into my site’s admin portal (link provided above).” – if you are referring to the link at the bottom of your topic then that URL returns a 404 Not Found response status code. As the default login page URL for WordPress is not working, and if you haven’t changed the login URL, then I suggest you ask for assistance here:

    https://www.ads-software.com/support/forum/how-to-and-troubleshooting/

Viewing 1 replies (of 1 total)
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